Support Evo Car Share members remotely through problem-solving, communication, and account assistance as a Temporary Part time Member Services Specialist.

This Member Services

Specialist position supports Evo's Call Centre team through September 30, 2027. You will help members with bookings, account issues, claims-related support, and everyday service questions. The work includes phone, email, chat, CRM systems, and operational coordination.

Key Responsibilities: Support members across phone, email, chat, and other channels Resolve questions, concerns, and account-related issues efficiently Handle escalated situations and pursue positive outcomes Support billing, registrations, reimbursements, reporting, and account maintenance Coordinate with Fleet, Claims, Operations, and Member Experience teams Requirements: At least two years of customer service experience Strong verbal and written communication skills Experience handling complex customer situations professionally Strong organization, prioritization, and problem-solving abilities Typing speed of at least 40 WPM Bring empathy, sound judgment, and service expertise to Evo Car Share's remote member support team.

📌 Remote Client Service Advisor (Canada)
🏢 B.C.A.A. Holdings
📍 Canada