Support plan members remotely across Canada using clinical insight, analytical thinking, and human connection throughout recovery journeys. As a Disability Case Analyst and Case Manager at Manulife, you will manage claims and guide recovery. You will assess medical, functional, vocational, and psychosocial factors while developing return-to-work strategies. Your work may support Absence Management Consultative Services, Short-Term Disability, or Long-Term Disability claims.

Key Responsibilities: Manage a dedicated caseload within service agreements and turnaround times Respond promptly to daily emails and telephone calls Assess claims using contractual, medical, and vocational factors Develop relationships with members, employers, providers,



and internal partners Write letters communicating pertinent benefit-related information Requirements: Healthcare degree or equivalent work experience considered an asset Health-related background or disability management knowledge advantageous Make meaningful decisions efficiently under tight deadlines Handle incoming and outgoing calls comfortably and skillfully Excellent organizational and prioritization skills are critical Apply analytical reasoning, compassion, and decision-making skills as a remote Disability Case Manager supporting sustainable outcomes.

📌 Remote Disability Case Manager (Quebec City)
🏢 Société Financière Manuvie
📍 Quebec City