Remote Escalations Specialist - Clear Handoffs (Edmonton)

Remote Escalations Specialist - Clear Handoffs (Edmonton)

06 Nov
|
HRS Talent Solutions
|
Edmonton

06 Nov

HRS Talent Solutions

Edmonton

HRS Talent Solutions is seeking a Customer Service Assistant – Escalated Enquiries for a remote, full-time position. You will review conversations, identify what remains unresolved, and relay the right context to the colleague responsible for the next decision.

This role emphasizes careful communication, exact recordkeeping, and accurate handoffs. You will organize customer history, follow approved guidance, and keep status updates to support timely resolutions.

📌 Remote Escalations Specialist - Clear Handoffs (Edmonton)
🏢 HRS Talent Solutions
📍 Edmonton

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