Summary: Are you passionate about creating exceptional experiences and building strong communities? We’re looking for a Resident Experience Coordinator to lead resident engagement efforts, support property operations, and oversee leasing activities at a few of our properties! In this role, you’ll be the go-to person for resident satisfaction and the first point of contact for prospective residents—helping to shape a warm, connected, and welcoming community.
Salary Range: $55,000 - $58,000 per year
What You’ll Get To Do
- Develop and implement initiatives that boost resident satisfaction and build a strong sense of community.
- Plan and host engaging resident events, programs, and activities.
- Act as a key liaison between residents and management, addressing concerns with empathy and efficiency.
- Conduct surveys to gather feedback and improve resident services based on insights.
- Collaborate with vendors and local partners to offer exclusive resident perks and promotions.
- Oversee the maintenance and functionality of resident amenities and facilities.
- Assist new residents with onboarding, ensuring a smooth move-in experience.
- Maintain accurate resident records and support the site team with administrative tasks.
- Manage purchase orders, contractor scheduling, and suite marketing efforts as needed.
- Respond professionally to resident inquiries—both in person and by phone—with a customer-first attitude.
- Recommend and implement service improvements in collaboration with the property team.
- Stay informed on industry trends to continuously elevate the resident experience.
Who You Are
- College Diploma in Business Administration
- Preferred knowledge/experience in Property Management
- Robust communication and interpersonal skills
- Exceptional customer service and organizational skills
- Proficient with computer software, specifically MS Office
- Knowledge of Yardi preferred
- Patient and understanding with residents
- Team player who has the ability to multi-task in a fast-paced environment
Greenwin Corp. is an equal opportunity employer committed to building a diverse workforce representative of the communities we serve and providing an accessible environment. Accommodation is available upon request by contacting
[email protected]. We encourage all qualified candidates to apply. This position reflects a current vacancy within our organization. Our hiring process includes the use of AI-powered tools to help review applications and improve efficiency. These tools support our team but do not make final employment decisions.
Human oversight is part of our hiring process, and all final employment decisions are made by our hiring team. We thank all applicants for their interest. Only candidates selected for further consideration will be contacted.
📌 Resident Experience Coordinator (Toronto)
🏢 Greenwin
📍 Toronto