Who We Are KNAPP brings new technology to warehouse automation. The KNAPP Group is a global provider of intelligent automation solutions for intralogistics and manufacturing, specializing in the sectors healthcare, fashion/apparel, general retail, food retail, industry and service. We live and breathe automation.

We – more than 8,000 employees of the KNAPP Group in over 60 locations worldwide, shaping the future-oriented industry of intralogistics are dedicated to making complexity simple. One of KNAPP's primary goals is to use continuous innovation to drive warehouse automation forward, always with the specific needs of the customers in mind. KNAPP Group's unrelenting development activity is evident in everything from automated order picking systems and continuing refinement of container handling technology to its state-of-the-art, industry leading software solutions.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Rectify electro-mechanical faults and specialist technical assistance as a support technician Respond to emergency calls by Customer Provide first-class response to Customer, ensuring as reasonably and practical as possible a first-time right policy Provide emergency breakdown and specialist maintenance support Create strong effective working relationships with Customer and their operational agents to enable Knapp to provide superior service Achieve performance in terms of expected output, speed of response, quality of repair and standards of workmanship Train customer's maintenance team as required Provide experience and expertise in the installation of conveyor and precision automation equipment Maintain quality of service by ensuring effective communication with customers Execute site quality procedures,



safety procedures, and any statutory procedures Provide specialist maintenance service support to the Customer's installed system Ensure proper care and maintenance of the tooling and equipment are provided Experience in mechanical strip-down/re-assembly, basic field wiring, machine calibration and system testing Interact with on-site management keeping them informed of repair and maintenance progression and addressing their concerns in a professional manner Ability to appreciate health & safety considerations with regard to given tasks and to carry out risk assessments Mechanical aptitude, including the ability to read assembly drawings Ability to follow set up instructions, assembly drawings and check lists Excellent communication and customer service skills with both internal and external Customers Computer literate with basic Microsoft Office skills Appreciation of cultural diversity Associate degree preferably in Electrical Engineering, Mechanical Engineering, Automation or related or equivalent combination of education, training and experience ~0-3 years demonstrated experience in providing repairs on various types of machinery systems, including electrical, mechanical, pneumatic and hydraulic systems including the utilization of 480vac, 240vac, 120vac, and 48vdc, 24vdc, VFDs, and PLCs (Siemens preferred) ~0-3 years experience in equipment maintenance,



modifications and design preferred ~ Theoretical and operational experience in the repair, troubleshooting and maintenance of PLC-based machinery, highly automated and robotic equipment and control systems ~ Talent and commitment to provide a unique interpretation or analysis of our systems to customers ~ Excellent customer service skills ~ Bilingual (English/Spanish) and or (English/German) preferred but not required ~ Network equipment interfaces, a plus ~ Passport or ability to obtain passport Travel required up to 10% Weekends and overtime as required by work Physical requirements may include: sitting, squatting, walking for long distances, reaching out to arm's length, reaching over-head, climbing ladders, working at heights, lifting up to 100 pounds, and reading Great benefits with better than average employer contributions, including health, dental, vision, life insurance, Versatile Spending Accounts, Short & Long Term Disability and more! ~Paid Vacation & Holidays ~ Paid Parental Leave ~ We are committed to a work environment that supports, inspires, and respects all individuals without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran, disability status or any other basis protected by law. Due to the safety-sensitive nature of this position, strict adherence to KNAPP's drug-free workplace policy is required.

All candidates will be subject to drug-screening in accordance with the policy and will be expected to remain drug-free during their employment. There will be no exception if recreational or medical use of marijuana is permitted in the location of employment and/or residence or if use of marijuana is only during "off-hours."

📌 Resident Maintenance Technician (Stockton)
🏢 KNAPP North America
📍 Stockton