Drive operational excellence across Retail Products through portfolio management, business planning, and executive decision support at Manulife Bank.

This individual contributor supports the Vice President and leadership team across Retail Products, Data & Analytics, and Pricing & Yield Management. The role coordinates strategic priorities, business-as-usual commitments, performance routines, governance, communications, and special projects. It integrates planning, execution, reporting, and cross-functional connectivity across Manulife Bank.

Key Responsibilities

Lead annual strategy and business planning with integrated roadmaps

Coordinate quarterly, monthly, and weekly leadership operating rhythms

Manage priorities, dependencies, risks, decisions, and escalations

Coordinate budgets, expenses, investments,



vendors, and portfolio scorecards

Translate performance insights into leadership actions and decisions

Requirements

Experience coordinating strategic and operational portfolios

Ability to support executive decision-making with clear analysis

Solid cross-functional relationship management across Manulife Bank

Sound judgment handling sensitive business matters

Ability to integrate planning, governance, and communications

Bring disciplined portfolio coordination, performance management, and executive enablement to Manulife Bank’s Retail Products leadership team.

📌 Retail Products Business Operations Manager (Winnipeg)
🏢 Manulife/John Hancock
📍 Winnipeg