Who we are:

The Sheraton Toronto Airport Hotel & Conference is located just 1½ kilometers from Toronto Pearson International Airport (YYZ) and offers 249 spacious guest rooms and 26,000 square feet of modern meeting space exquisitely designed on one level. At the Sheraton Toronto Airport Hotel & Conference Centre, we create a welcoming place for our community to gather.

Our associates are empowered to go the extra mile and deliver exceptional guest experiences. As “The World’s Gathering Place” We Invite, We Welcome, and We Connect with our guests and fellow colleagues.

We provide a meaningful environment to associates enabling them to thrive both professionally and personally with industry-leading benefits, discounted stays at Marriott properties worldwide, extended medical and dental perks as well as career development and training opportunities.

What you'll do:

You’re a perfect fit for the role of Room Service Server if you are excellent at providing warm, genuine customer service to both guests and your fellow associates in all departments.

- The responsibilities of this position include:
- To serve all guests according to Sheraton Toronto Airport Room Service standards.
- To be familiar with all food and beverage items in Room Service on order to assist the guest in their selection and promote the items.
- To provide service to our guests in an efficient, friendly and professional manner.
- To enter all guest orders into Squirrel, point of sale equipment.
- To maintain accurate guest checks and upon delivery of an order, ensure the check is properly acknowledged and signed by the guest.
- To promote the use of all Hotel facilities and promote special promotions.
- To handle guest concerns, compliments and suggestions in a professional informed manner.
- To follow and comply with Hotel cash handling policies and procedures.
- To adhere to local liquor and health, safety and fire procedures and laws.




- To make recommendations for improvement to either product or service in Room Service.
- To respond to guest concerns and solicit guest feedback.
- To participate in the daily pre-shift meeting.
- Other duties as assigned.
- What you'll offer us:
- We are looking for a dynamic, energetic individual who wants to learn and thrives in a fast-paced environment and fosters a culture of respect and positivity.
- At least one year serving experience in food & beverage.
- Candidate must have knowledge of local health and liquor laws.
- Smart Serve Certification required.
- Excellent communication and customer service skills.
- Knowledge of Squirrel preferred.
- Knowledge of wines, beer and spirits an asset.
- Ability to work a variety of shifts/days.
- Able to lift up to 50 pounds.
- Shifts Monday – Friday 7am-noon, (5 hours shifts) & Saturday – Sunday 3:00pm-11:30pm
- _ Must be available to work weekends and at least one weekday_.”

The Sheraton Toronto Airport Hotel & Conference Centre is an equal opportunity employer committed to fostering a positive and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, colour, national origin, gender, age, religion, disability, sexual orientation, veteran status, or any other status or characteristic protected by law. Accommodations will be made available upon request for applicants with disabilities to enable them to participate in the selection process. If you require assistance or a reasonable accommodation in completing the application materials or any aspect of the selection process, please contact the Human Resources Department upon application. Job Types: Part-time, Permanent

Pay: From $21.52 per hour

Benefits

- Company events
- Discounted or free food
- On-site parking
- Paid time off
- Store discount

Application question(s):
- Are you legally eligible to work in Canada?

Licence/Certification:
- Smart Serve (required)

Work Location: In person

📌 Room Service Server (Part-Time) (Etobicoke)
🏢 Sheraton
📍 Etobicoke