Client: Ministry of Public and Business Service Delivery and Procurement – RQ11817

We are seeking an experienced Senior Project Manager/Leader with extensive expertise in managing complex Audio-Visual (AV), videoconferencing, telecommunications, and Information Technology (I⁢) projects.

The ideal candidate will have strong project management, technical, communication, procurement, financial management, and leadership skills, along with a proven track record of successfully delivering medium to large-scale, technically complex projects on time and within budget. The successful candidate will lead multi-ministry and multi-year initiatives, manage project teams and stakeholders, oversee vendor activities, coordinate procurement, manage risks and changes, and ensure the successful planning, implementation, testing, commissioning, and closure of projects.

Role Snapshot

- Job Title: RQ11817 – Project Manager/Leader – Senior
- Client: Ministry of Public and Business Service Delivery and Procurement
- Work Location: 21 College Street, Toronto, Ontario, Canada
- Work Arrangement: Onsite – 5 Days per Week
- Estimated Start Date: November 23, 2026
- Estimated End Date: October 5, 2027
- Business Days: 230.00
- Extension: 519.00
- Hours: 7.25 hours per day
- Security Level: CRJMC

Must Have
- At least 5 years of audio-visual and videoconferencing technology experience.
- At least 5 years of project management experience.
- Knowledge of best practices for audio-visual, communications, and IT deployment.

Nice to Have
- Previous Ontario Public Service (OPS) and/or Justice Sector experience would be an asset.

Description Scope and Responsibilities The successful candidate will be responsible for planning, leading, coordinating, and managing complex Audio-Visual, telecommunications, videoconferencing, and I⁢ projects.

Project Planning and Leadership

- Plan and lead project(s) as part of large multi-ministry/multi-year initiatives involving complex network architecture, advanced and innovative telecommunications/video/Video over I/P (VoIP), and audio/visual systems.
- Manage client relationships/networks as well as partnerships with business areas.
- Manage project teams and provide guidance on the use of audio-visual and information technology in client business planning and business improvement initiatives.
- Develop project charters and master project plans, guide the definition of goals, deliverables, and scope, working with internal clients and stakeholders, I⁢ specialists, and business planners to ensure clarity, accuracy, and acceptance.
- Identify and assess risks and recommend mitigation measures for approval.
- Provide leadership to project teams, external service providers, and contractors.
- Identify the impact of change, escalate to the project sponsor for decision, and revise work plans, schedules, and project budgets to implement approved changes.
- Provide specialized advice and expertise to client groups and for the development of business cases and Treasury Board / Management Board of Cabinet submissions.
- Coordinate I⁢ procurement to acquire and negotiate goods and services and administer contractual agreements.

Procurement and Project Preparation
- Establish procurement planning, including software, hardware, IP circuits, and bandwidth.
- Establish risk assessments.
- Establish communication plans.
- Develop work breakdown schedules.
- Develop business/user adoption plans, including training, user manuals, GUI, etc.
- Validate Facility Scope of Work.
- Develop mobilization plans and requirements.
- Develop test plans based on use cases.

Implementation, Installation and Quality Assurance
- Validate the completion of facilities/construction work.
- Procure, receive, and validate equipment.
- Coordinate GUI design, review, and approval.
- Ensure finalization of functional design drawings.




- Ensure on-site system installation.
- Conduct quality assurance testing.
- Conduct system and functionality testing.
- Coordinate client handover (commissioning) and obtain client sign-off.
- Ensure vendor delivery of as-built and close-out packages, including SAF, inventory, photos, programs, manuals, and as-built shop drawings.

Project Closure and Service Management
- Conduct lessons-learned sessions.
- Deliver internal close-out packages, including financial reports, site profiles, and journals.
- Participate in service review meetings.

Project Management and Change Management Responsibilities
- Demonstrate project planning and management experience related to all phases of concurrent audio-visual and I⁢ projects, including medium to large-scale, technically complex projects across a range of enterprise technologies.
- Apply change management principles to facilitate business process change and manage the human factors associated with change.
- Demonstrate leadership skills to guide the work of project staff and teams.
- Develop project plans and manage resources to ensure efficient progress.
- Demonstrate a proven track record of delivering system development and/or implementation projects on time and within budget.
- Proactively and strategically manage the human factors associated with change.
- Apply change management principles and techniques to facilitate business process change.
- Demonstrate team-building and leadership skills to engage the project team and ensure collaboration and focus on achieving project deliverables.
- Demonstrate interpersonal and consultation skills to communicate project deliverables and build strong project teams and client relationships.
- Demonstrate written and verbal communication skills to resolve problems and design/deliver presentations, proposals, and business cases.
- Determine client requirements, make presentations, prepare proposals, business cases, and tenders, write procedures, resolve conflicts, and develop and sustain effective working relationships.
- Discuss and resolve issues with stakeholders, address risks and benefits of specific solutions, and recommend specific courses of action.
- Identify optimal solutions to meet client needs and provide submissions to facilitate senior-level decision-making.
- Evaluate and define project management requirements.
- Identify I⁢ technical, operational, or other issues, coordinate analysis, and develop the most appropriate course of action to resolve them.
- Plan, coordinate, and control all phases of assigned projects.

Technical Knowledge and Expertise
- Knowledge of project-relevant state-of-the-art multi-platform I⁢ technology and understanding of current and emerging trends in areas such as audio-visual systems, mobile, voice, data, video, VoIP and radio, building telecommunications infrastructure design, and support.
- Knowledge of operations management, security, and emerging technologies to assess client needs, lead projects, and provide expertise.
- Knowledge of technical standards, principles, and best practices to ensure client needs are optimally met by the solutions and services being implemented, and to validate vendor advice at all stages of a project.
- Knowledge of software development platforms, development methodologies, technical standards with respect to software architecture and design (multi-tier models), technical infrastructure requirements, cloud technologies, etc.




- Knowledge of IT security requirements and best practices in implementing high-availability solutions with requirements for hosting solutions with high sensitivity and confidentiality ratings.
- Knowledge of resource management approaches and financial management to develop and manage budgets.
- Procurement knowledge to acquire and negotiate goods and services by providing expertise and administering contractual agreements.
- Working knowledge of I⁢ and computer protocols and frameworks specific to the program system(s) currently in use.
- Working knowledge of Microsoft Office (MS Word, Excel, Outlook) and Microsoft Project software packages.
- At least 10 years of project management experience.

Experience And Skill Set Requirements

- Project Management Skills – 35%
- Extensive experience in project planning and management across all phases of concurrent I⁢ projects, including medium to large-scale, technically complex initiatives spanning diverse enterprise technologies.
- In-depth knowledge of state-of-the-art multi-platform I⁢ solutions, audio-visual and videoconferencing technologies, and emerging converged communications systems, with proven ability to assess client needs, lead implementations, and ensure secure operations.
- Skilled in risk and issue management, including identification, monitoring, and resolution in collaboration with senior executives.
- Strong understanding of change management strategies and approaches to drive successful organizational transformation.
- Demonstrated ability to establish priorities and allocate resources effectively to meet project objectives.
- Experienced in day-to-day management of technical teams, vendors, and local trades, ensuring projects are delivered on time, within scope, and on budget.
- Technical Skills – 30%
- Demonstrated advanced technical skills in audio-visual and videoconferencing technologies (hardware and software), providing expert guidance and leadership to project teams.
- Managed project budgets and financial controls, including developing and refining cost estimates to ensure accurate forecasting and fiscal accountability.
- Oversaw procurement processes by negotiating and acquiring goods and services, leveraging expertise to administer contractual agreements and ensure compliance.
- Communication Skills – 30%
- Leveraged interpersonal, negotiation, and collaboration skills to align stakeholders, communicate project deliverables, and build high-performing teams and robust client relationships.
- Designed, developed, and delivered compelling presentations, proposals, and business cases to support strategic initiatives and influence decision-making.
- Applied advanced presentation and negotiation skills to secure buy-in from diverse stakeholders and drive successful project outcomes.
- Public Sector Experience – 5%
- 5 Years of Experience in the public sector.

How to Apply If you are interested and your profile matches the requirements, kindly send the following mandatory documents to [email protected] by Thursday, November 5, 2026, at 2:30 PM EST .

Mandatory Documents

- Updated Resume in Word format (Mandatory)
- References (Mandatory)
- Expected Hourly Rate (Mandatory)
- Visa Status (Mandatory)
- LinkedIn ID (Mandatory)

Without the mandatory documents, we cannot submit a candidate. WhatsApp Group For daily job updates, you can also join our WhatsApp group using the link below:

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📌 – Project Manager/Leader – Senior (Toronto)
🏢 S M Software Solutions
📍 Toronto