Details of the position

Job title

Office Agent, Principal Class

School / Centre / Department :

Transportation Services

Location

Sherbrooke, Quebec

Workload & schedule :

30 hours per week

Monday to Friday, 10:30 am to 5:00 pm

Status

Temporary

Desired effective Date

December 2026 to June 30, 2027

Salary

$26.54 - $32.47 per hour

Supervisor

Director of Transportation Services

Nature of the work The principal and customary work of an employee in this class of employment consists in organizing, coordinating and monitoring the work performed by his or her team composed of administrative support staff.

This class of employment also includes employees who perform principally and customarily highly specialized work characterized by the complexity, expertise and autonomy required.

Description of tasks

General tasks related to this class of employment

- Coordinates, distributes, and verifies the work and gives advice on the quality
- Ensures that deadlines are met
- Ensures staff training
- Determines the work schedule in his or her sector according to the instructions received, reminds persons concerned, in or outside the school board, of deadlines
- Carries out complex and specialized duties
- Find, prepares, and verifies data
- Prepares documents, statements, and reports, including the entry of data that he or she must interpret, if necessary, and that he or she locates in or outside the school board

- Deals with the public or with employees concerning, in particular, the methods of payment or collection or any other matter within his or her competence
- Uses necessary software to perform his or her duties related to: word processing, database entry, spreadsheets, and in-house programs

- May be required to help colleagues with the common software or programs used

Tasks specific to this role

- Coordinate replacements for absent bus drivers




- Ensure spare drivers are paid according to established procedures and regulations
- May calculate trip quotas, take extra-curricular activities trip reservations from schools, make necessary verifications, and dispatch them in accordance with established procedures
- May organize special transportation for schools or extracurricular activities, reserve and book drivers for late buses
- Maintain effective communication with drivers, parents, board services, partners, and resolve problems and issues within his or her competence
- Ensure the transportation service complies with the various administrative and legal obligations associated with the schoolboard, government agencies, and external organizations
- Prepare documents and handle various administrative tasks while ensuring that the applicable practices, regulations, directives, policies and procedures are respected
- Make suggestions and recommendations designed to improve the operations for which he or she is responsible
- May compile data and statistics
- Support the transportation technician and assistant director of transportation in the accomplishment of various tasks, including the planning of transportation circuits and the issuing of bus passes
- May perform any other related duties

Desired profile

Schooling

Meet one of the following profiles:

- Hold a Diploma of Vocational Studies in an appropriate specialty
- Hold a Secondary School Diploma or a diploma or attestation of studies recognized as equivalent by the competent authority.

Experience Have six (6) years of pertinent experience





Other requirements

- Bilingual (French and English), written and spoken
- Strong interpersonal skills
- Solid organizational and analytical skills
- Competent use of MS Office (Word, Excel, Outlook) and Google Environment
- Knowledge of the rules and regulations pertaining to transportation, as well as the basics of transportation planning and operations
- Knowledge of GEOTAB would be considered an asset

Selection process Only selected candidates will be contacted. The selection process will include an interview. It may also include ability and skills tests with regards to Word, Excel, problem solving and analytical skills.

Selected candidates will be required to:

- Authorize verification of their professional references
- Provide the required attestations of employment to validate the reported experience. Each letter must include: position held, start and end dates of employment, number of hours worked per week (or total for the employment), name, address and signature of the employer.
- Undergo criminal record checks and verification of behaviours that could reasonably compromise the safety and well-being of students (Law 47)

Additional Information
- Diplomas obtained outside Québec must be accompanied by a comparative evaluation issued by the Ministère de l'Immigration, de la Francisation et de l'Intégration (MIFI). Reviews from other organizations (e.g., WES) are not accepted.
- ETSB staff are subject to the Education Act and the Act respecting the laicity of the State. These laws provide, among other things, for all ETSB personnel to perform their duties with their faces uncovered. They also provide for the prohibition of the wearing of religious symbols, in particular for any member of staff who is on the premises of a school or centre or who is in the presence of a student.

📌 -081 | Office Agent, Principal Class [Temporary] (Sherbrooke)
🏢 Eastern Townships School Board
📍 Sherbrooke