Sales / Logistics Coordinator

Location: Hamilton, Ontario

Employment: Full time, Permanent

Salary Range: CAD $65,000–$70,000 annually

Schedule: Monday to Friday, 8:00 a.m. – 5:00 p.m.

About Miska Trailer Factory

Established in 1994, Miska Trailer Factory is a recognized manufacturer of utility trailers and truck bodies. We take pride in delivering quality products and providing excellent customer service.

We are seeking an organized, proactive and detail-oriented Sales / Logistics Coordinator to support the day-to-day operations of our Sales, Production, and Logistics functions. This is an integral position that requires strong communication skills, independent problem-solving abilities and the ability to manage multiple priorities in a fast-paced manufacturing environment.

Position Summary The Sales / Logistics Coordinator is responsible for overseeing and coordinating the administrative and operational activities that support Miska Trailer Factory's sales, production, and trailer deliveries.

This position plays a key role in managing the sales order process from initial order entry through production, invoicing and final delivery. Working closely with Sales, Production, Service, Administration and Accounting, the Coordinator ensures accurate documentation, effective communication, inventory control and timely transportation of trailers between manufacturing and customer pickup locations.

The successful candidate will be highly organized, detail-oriented and proactive, with the ability to work independently, manage competing priorities, identify potential issues and take ownership of tasks through to completion. This role is essential to maintaining an efficient workflow and supporting the overall success of Miska's sales and operational teams.

Key Responsibilities

1. Sales Coordination & Administration

- Review and verify sales orders for accuracy, completeness and proper documentation before submission to Production.
- Maintain CRM records, contracts, corporate account files and client communications.
- Prepare sales documents, reports and spreadsheets.
- Create work orders, VIN stickers, NVIS documentation, safety documentation, certificates of origin and other required trailer paperwork.
- Coordinate enclosed trailer orders, custom orders and related documentation.
- Manage and maintain all truck body orders, including dealer quotes, order tracking, invoicing, scheduling pick-up and related requests.
- Provide administrative support and backup to the sales team as required.




- Maintain organized filing systems for contracts and corporate account communications.
- Assist with trade show preparation, including coordinating sales materials, documentation and trailers required for delivery to shows.
- Act as the central liaison between Sales, Production, Service, Logistics, Administration and Accounting to ensure effective communication and smooth workflow.

2. Inventory & Stock Control

- Maintain accurate trailer inventory records across all company pickup locations.
- Record and monitor trailer receipts, transfers, departures, returns and other inventory movements. Coordinate trailer transfers between company locations and pickup points.
- Investigate, identify and resolve inventory discrepancies and ensure accurate records are maintained.
- Assist with trailer inventory reconciliations twice annually.
- Communicate inventory availability and incoming stock information to Sales, and relevant pickup locations.

4. Logistics, Dispatch & Transportation

- Plan, coordinate, book and monitor inbound and outbound trailer shipments, including full truckload (FTL) and less-than-truckload (LTL) transportation where applicable.
- Schedule and coordinate driver deliveries, trailer returns and transfers between company locations and pickup points.
- Obtain and compare freight quotes, negotiate carrier rates and identify opportunities to improve route efficiency and reduce transportation costs.
- Prepare and maintain bills of lading, customs paperwork and other required shipping documentation.
- Coordinate cross-border shipments and work with U.S. customs brokers as required.
- Ensure transportation and shipping documentation complies with applicable Canadian and U.S. requirements.
- Review, reconcile and audit carrier invoices and transportation charges; submit for approval or approve within delegated authority.
- Monitor shipments and proactively address transportation delays, delivery exceptions and other logistical challenges.

5. Customer Relations & Reporting

- Provide customer and corporate accounts with timely updates regarding order status, production progress, estimated delivery dates, trailer availability and product information.
- Respond to customer inquiries and provide invoices,



statements of account and other requested documentation.
- Follow up on outstanding customer payments in coordination with Accounting and Administration.

6. General Responsibilities & Process Improvement

- Take ownership of assigned responsibilities and ensure tasks are followed through to completion.
- Work independently while maintaining effective communication with management and relevant departments.
- Maintain accurate records, organized documentation and consistent administrative procedures.
- Perform other related duties as required to support the overall operations of Miska Trailer Factory.

Qualifications & Experience

- Post-secondary education is preferred.
- Minimum 2 years of relevant experience in sales coordination, logistics, or a similar administrative/operational role preferred.
- Proficiency in Microsoft Office, particularly Excel and Outlook.
- Experience with CRM/ERP software, particularly Microsoft Dynamics 365 Business Central, is an asset.
- Familiarity with cross-border shipping and customs documentation is an asset.
- Strong organizational, time-management and multitasking abilities.
- Excellent verbal and written communication skills.
- Strong attention to detail and a high degree of accuracy.
- Excellent customer service, problem-solving and interpersonal skills.
- Ability to work independently, exercise sound judgment and manage competing priorities in a fast-paced environment.
- A proactive approach with the ability to identify issues, take initiative and follow tasks through to completion.

What We Offer

- Competitive salary of $65,000–$70,000 annually.
- Extended health and dental benefits following the probationary period.
- Company-matching RRSP program.
- Employee recognition, referral and company event programs, subject to company policy and eligibility.
- A full-time, permanent position with an established and growing manufacturing company.

How to Apply Interested applicants are invited to submit their resume for consideration.

Miska Trailer Factory is committed to providing an inclusive and respectful recruitment process. Accommodations are available upon request.

Job Types: Permanent, Full-time

Pay: $65,000.00-$70,000.00 per year

Benefits

- Extended health care
- In office parking
- Paid time off
- RRSP match

Ability to commute/relocate:
- Millgrove, ON: reliably commute or plan to relocate before starting work (preferred)

Education:
- Secondary School (required)

Experience:
- sales coordinator: 1 year (required)

Work Location: In person

📌 Sales and Logistics Coordinator (Millgrove)
🏢 Miska Trailers
📍 Millgrove