Are you high-energy, passionate about creating memorable moments, and love working in a vibrant, child-friendly environment? If you thrive in a dynamic atmosphere and have previous experience in a hospitality, recreation, or customer-facing role, we want to hear from you!

At Big Time, our mission is simple: to be Windsor’s undisputed leader in providing an exceptional guest experience, each and every time. We are looking for dedicated team members to help us bring that vision to life.

What We Are Looking For:

- The Energy: A bright, welcoming personality who loves interacting with families and kids.
- The Experience: Prior experience in a related role where you’ve mastered the art of great customer service.
- The Flexibility: A true team player with wide-open availability. Because we deliver exceptional experiences around the clock, adaptable availability (evenings and weekends) is a must. This is a seasonal position to start Nov-15th.
- You must be 18+ to apply.

Qualifications

- Excellent communication skills in English.
- Proficiency in customer service, including phone etiquette and handling customer inquiries and cash handling.
- Ability to analyze data and identify sales opportunities




- Experience in upselling products or services
- Previous experience in customer service.
- Cash handling
- Experience working with children or in a child friendly environment
- Eager to learn and grow within your role.
- Ability to work multiple customer service related positions
- Positive attitude and experience with guest relations or hospitality industry.
- Reliable and dedicated

The position will require a friendly positive attitude and previous experience working in the customer service. Excellent communication skills and ability to upsell services and assist our customer on the game floor. Quick problem solving skills, and a passion for fun and gaming. Job Types: Part-time, Permanent

Pay: From $17.95 per hour

Benefits

- Flexible schedule
- On-site parking

Ability to commute/relocate:
- Windsor, ON N8X 1T3: reliably commute or plan to relocate before starting work (required)

Application question(s):
- Are you 18 years of age or older ?

Education:
- Secondary School (preferred)

Experience:
- Customer service: 2 years (required)

Work Location: In person

📌 Seasonal CSR (Customer Service Representative) (Windsor)
🏢 Big Time Entertainment
📍 Windsor