Classification: IS27

Department/Account: HIBC Services

Job Code: 90000665

Work Unit: Application Development & Support

Job Title: Information Systems Officer N27-w40

Manager Title: Director, Application Development & Support

Last Updated: January 7, 2025

DEPARTMENT OVERVIEW

As a part of the consortium team which consists of PBC Solutions, Advanced Solutions provides IMIT services to support the Ministry of Health’s Health Insurance BC (HIBC) Services.

Together, we are committed to the vision: “We empower British Columbians to achieve optimal health and wellness through effective, innovative and inclusive health benefits services.”

All members of the team are required to deliver to the shared vision, guiding principles and intended behaviors. The Shared Vision guides the work we do and our Guiding Principles of honesty, integrity, reciprocity, autonomy, loyalty and equity, and our Intended Behaviors inform our relationships and sets the tone for how we work together

DESCRIPTION The Senior Application Administrator manages/oversees the configuration, maintenance,

monitoring, reporting and operation of software applications, tools and systems. This position will be involved in multiple concurrent projects that require deep technical skills and will be required to provide after hours on call support.

ACCOUNTABILITIES/DELIVERABLES The Senior Application Administrator manages/oversees the configuration, maintenance,

monitoring, reporting and operation of software applications, tools and systems. This position will be involved in multiple concurrent projects that require deep technical skills and will be required to provide after hours on call support.

SUPERVISORY RESPONSIBILITIES

Direct (directly supervises assigned staff) 0

Indirect reports (supervises through subordinate supervisors) 0

PROJECT/TEAM LEAD OR TRAINING RESPONSIBILITY

Supervises students or volunteers: Yes

Provides formal training to other staff: No

Leads project teams: No

Assigns, monitors, and examines work of staff: No

FINANCIAL RESPONSIBILITY

Support project estimate processes by providing expertise and data, also contributes cost analysis of COTS products and tools.

SELECTION CRITERIA

Education and Experience

- Degree from an accredited college or university with structured training in relevant to

software engineering, computer science or equivalent field and;
- 10+ years’ experience working in an application development or admin role or an





equivalent combination of education and experience.
- Experience working in an application development environment that deliver solutions to

meet business requirements, enhancements, vulnerability assessment and mitigation.
- Experience in supporting mission critical applications, responding to incidents and

problems during the normal operation of the application.
- Experience in application security principles, complying information security, privacy

and regulatory requirements and standards.
- Experience in designing and developing application in an Agile or waterfall processes,

tools and standards adopted by Advanced Solutions and our clients.
- Experience in required technical skillsets listed in “advanced level working knowledge”

section below. Knowledge, Skills, and Abilities

- Experience on application upgrade, installation, configuration, customization and

optimization.
- Experience on User, Service/System account management support.
- Knowledge on Application monitoring, alerts and tracing.
- Experience in performing health checks on application availability and reporting.
- Managing the product matrix across different databases, operating systems, and

applications.
- Ability to perform comfortably in a fast-paced, team-based system support and

deliverables-oriented work environment.
- Ability to make commitments, manage work, and modify expectations, when necessary,

in a delivery-oriented work environment with meeting deadlines.
- Good organizational, interpersonal and communication skills.
- Ability to work on multiple projects simultaneously.
- Knowledge of frameworks, methods and tools (e.g., ITIL, Secure, Agile, Scrum, Kanban,

XP, ServiceNow, JIRA, Confluence, LeanIX), and understanding of software development life cycle models as well as project management principles and practices.
- Understanding of Testing and Quality Assurance principles.

Advanced level working knowledge in 5 or more, is a subject matter expert (SME) in one or more, with hands-on experience in several of the following:





- Expertise level knowledge and experience on Lunix/Unix/Windows/Solaris operating

systems.
- Exposure on application monitoring tools like Dynatrace, Splunk, Nagios, Sysdig, etc..
- Expertise in tracing, testing, investigating, refactoring and consuming custom RESTful

APIs and Webservices.
- Experience on scripting languages like Powershell, Python, Ansible, Perl.
- Knowledge of container technologies such as Docker & Podman.
- Certain level exposure to Database administrations such as Postgres, MySQL, Oracle,

Redis.
- Experience on Continuous Integration/Delivery, DevSecOps practices.
- In-depth knowledge of common web and communication protocols such as http, ssh,

smtp, sftp.
- Knowledge of common messaging standards such as JSON, XML, HL7.
- Advanced level expertise on understanding of application configuration, debugging,

traceability, application integration dynamics.
- Familiarity with some of Oracle products: ESB, BPEL, ODI, OID, APEX, BIP, ORDS, OEM.

Experience with these is desired but not essential:

- OpenShift experience
- Competent with some of testing frameworks such as Selenium, SOAPUI, JMeter, Test

Complete, Postman, Junit, Mocha, Jest, or Cypress
- Experience using WSL2 as a development environment
- Understanding of Telephony technologies like Asterisk, SIP
- Familiarity of cloud technologies and offerings

REQUIRED COMPETENCIES

- Customer Focus • Building Effective Teams
- Integrity and Trust • Priority Setting
- Ethics and Values • Decision Quality
- Motivating Others • Business Acumen
- Drive for Results • Organizing

We take care of our people (what we offer):

Salary Package

- Employment Type: Employment Type: Full Time, Regular
- Union/Non-Union: Union - BCGEU
- Salary Grid Level: Grid Level 27, Salary Schedule 2
- Annual Salary: $111,370.90 - $127,197.57 (Based on a 40/hr work week)
- Office Location: Victoria, BC - Hybrid

Benefit Package

- 15 Vacation days, with entitlement increases with service
- Maternity, Parental and Pre-Adoption Leave with option for top up
- Employee Assisted Program including paid counselling services for you and your

family
- Paid sick leave for when life happens

- Extended health and dental
- Public Service Pension plan, matched by Advanced Solutions
- Excellent Rewards and Recognition Program
- An eligibility list may be created. Lesser qualified applicants may be under-

implemented or appointed at a lower level.

📌 Senior Application Administrator - (Casual Position) (Victoria)
🏢 ESIT Advanced Solutions
📍 Victoria