Lead enterprise crisis response remotely across Canada while applying business resilience expertise, incident management judgment, and executive communication skills.

This senior manager owns the crisis response program across technology, cybersecurity, product, and customer-impacting events. The work combines governance, response readiness, Incident Commander responsibilities, and people leadership. You will coordinate complex stakeholders, strengthen customer trust, and improve capabilities through exercises, training, and after-action reviews.

Key Responsibilities

Own crisis strategy, standards, plans, playbooks, and governance

Serve designated on-call shifts and assume Incident Commander responsibilities

Coordinate escalation paths, continuity support, and incident handoffs

Prepare situation reports, executive briefings,



and after-action reviews

Hire, develop, and coach the Response Operations team

Requirements

12+ years in crisis management, resilience, or technology operations leadership

Experience in technology, SaaS, cloud, or security-product environments

Experience owning corporate crisis or business resilience programs

Excellent executive communication in sensitive, high-pressure situations

Availability for Pacific Time hours and designated on-call coverage

Bring enterprise resilience leadership, incident command capability, and customer-focused communication to strengthen response operations across Canada.

📌 Senior Business Resilience Manager (Winnipeg)
🏢 Jobgether
📍 Winnipeg