Coordinate Urology clinics for Oxford University Hospitals NHS Foundation Trust, using patient communication and appointment administration at Churchill or Horton Hospital.
This Band 3 Assistant Patient Pathway Administrator post supports daily administrative services for Urology clinicians. You will book current and follow-up appointments, schedule patients into suitable clinics, respond to cancellations, and review missed appointments. The role also involves managing emails, completing clinical letters, and supporting additional patient services.
Key Responsibilities:
- Schedule patients into suitable outpatient and diagnostic clinics
- Review DNAs and arrange appointments with clinical staff
- Action telephone queries or refer patients appropriately
- Process consultant and nursing team clinic letters
- Liaise with translation and learning disabilities services
Requirements:
- Willingness to support Urology clinicians administratively
- Ability to follow local appointment processes
- Ability to manage daily departmental email accounts
- Flexibility for cross cover within the team
- Commitment to compassionate, respectful patient administration
Develop your NHS administration experience while coordinating Urology appointments, communications, and clinical documentation across OUH services.
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📌 NHS Urology Clinic Coordinator (Kitchener)
🏢 Oxford University Hospitals NHS Foundation Trust
📍 Kitchener
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