KFHC is searching for a full time permanent Applicant/Tenant Services Co-Ordinator (ATSC) to join the Property Management team.
The ATSC is the initial point of contact for potential applicants and tenants by answering questions about the properties and buildings, showing units, conducting open houses, determining eligibility, and collecting the required paperwork and documentation for the initial rent calculation and the development of the lease for signature.
The ATSC assists in the pest management system for KFHC by ensuring tenants are engaged and comply with the pest management system by issuing notices and guidelines for treatment preparation, viewing the unit prior to treatment, and when required accompanying the pest control company.
The ATSC is responsible for building and fostering landlord-tenant relationships through the implementation of the tenant engagement strategy as well as assisting the property management department in the tenant retention strategy.
The ATSC works primarily in the field by attending the buildings and properties to ensure occupancy of units and ensuring the tenants are adhering to the lease by paying rent and maintaining clean and pest-free units.
This position requires an energetic personality who has effective communication and people management skills, the ability to problem solve effectively and multi-task, and organize the workflow in a detailed and accurate manner.
The starting salary is $54,472.60 annually ($29.93 an hour)
for a 35-hour work week Monday to Friday which includes a comprehensive employee benefit package. The position is a bargaining unit position that falls under CUPE Local 109.
The successful applicant must have strong customer service abilities and a demonstrated commitment to continuous learning, a proven ability to deliver results, and to manage short and long-term priorities in a busy and changing work environment.
Qualifications :
- Post-secondary degree or diploma in a related discipline.
- Minimum of two years’ experience in housing, property management and rental market sector
- Knowledge of property management functions and related legislation
- Strong communication, interpersonal, and customer service skills
- Strong analytical, organizational, and problem-solving skills
- Energetic personality
- Proficiency in computerized systems, Yardi experience is an asset.
- Obtain and maintain a satisfactory Criminal Record Check and possess a valid G driver’s license.
Tentative Start Date: ASAP
Job Types : Full-time, Permanent
Pay: From $29.93 per hour
Advantages :
- Company pension
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Vision care
Ability to commute/relocate:
- Kingston, ON K7M 1B9: reliably commute or plan to relocate before starting work (required)