Duties and Responsibilities : Reporting to the Manager (Business Academic Operations), the Administrative Assistant - Dean’s Office works in a public service area and is required to work in person in a highly collegial, team environment; acts as the immediate back-up to the Administrative Assistant - Faculty Services, plays an on-going supporting role as needed and during peak periods for the Manager (Business Academic Operations), and the Dean and supports the on-going operations of the Sprott School of Business by acting as a front office resource for other units including our undergraduate, graduate and professional programs.
Qualifications : The incumbent must possess the following qualifications:
- Must have demonstrated experience working with MS Office and Banner, and the ability to adapt to a changing electronic environment;
- Excellent organizational and administrative skills; must have the ability to organize work effectively in a fast-paced office environment, set priorities and meet strict deadlines with mínimal supervision;
- Excellent oral and written communication skills: must have the ability to professionally represent the School and deal effectively with faculty members/contract instructors, students, staff and public;
- Ability to act with discretion, tact and diplomacy when dealing with staff, faculty members/contract instructors, students and the public;
- Ability to independently respond to queries and resolve problems;
- Must have demonstrated excellence with time management skills; must have the ability to simultaneously work on several assignments with pressures of multiple demands, interruptions and changing priorities;
- Must have demonstrated experience working in a highly-collegial, team workplace; and
- Must have demonstrated excellence in customer service including experience working in a public service area.
Education and Experience : The above is normally acquired through the completion of:
- Administrative diploma program (two-year in business, secretarial science or related discipline from a recognized college or post-secondary educational institution).
- Minimum one year of directly related experience.
HR Note : Equivalencies will be considered. Applicants are encouraged to provide information which may demonstrate equivalent qualifications. Please note that applicants may be required to complete an employment test as part of the selection process for this position. Those applicants that are selected for an interview will be requested to contact the Human Resource Advisor assigned to this competition as soon as possible to discuss any accommodation requirements. Arrangements will be made to accommodate your request in a timely manner. Carleton University is strongly committed to fostering diversity within its community as a source of excellence, cultural enrichment, and social strength. We welcome those who would contribute to the further diversification of our University including, but not limited to: women; visible minorities; First Nations, Inuit and Métis peoples; persons with disabilities; and persons of any sexual orientation or gender identity and expressions.