Faculty of Arts

- Position number: 36381
- Date posted: July 10, 2026

Job details :

- Advising Assistant - OA5 (AESES)

Existing Regular Continuing Full-Time (Budget Funded) Full-time: YesPermanent: YesWork schedule: 35 Hours/week (Monday to Friday, 8:30 am to 4:30 pm)Salary: $26.62 to $36.41 per hour ($48,448.40 to $66,266.20 per annum)Expected Start DateAugust 3, 2026Trial/Probation period:

- 840 hours worked Qualifications : MINIMUM FORMAL EDUCATION/TRAINING :

- Completion of a formal training program in a related discipline from a recognized institute is required.

- A University undergraduate degree or completion of undergraduate credit courses are considered an asset.

EXPERIENCE :

- Minimum of four years of directly-related administrative and customer service experience required.
- Experience in recruiting, training and motivating staff considered an asset.
- Experience providing assistance to students related to course and program registration, and admissions regulations and procedures, is required.
- An acceptable equivalent combination of education and experience may be considered.

SKILLS AND ABILITIES :

- Must have demonstrated knowledge of Faculty of Arts degrees, programs, and regulations.
- Must have demonstrated knowledge of University and Faculty of Arts policies and procedures as they relate to students and student records.
- Must have demonstrated empathy and caring shown toward all students.
- Must have a desire to help students.
- Demonstrated ability to work within, and positively contribute to, a team environment, is required.
- Excellent written and verbal communication skills are required.
- Must be able to demonstrate a working knowledge of Banner Records System and Aurora Student Registration System.




- Strong interpersonal skills that support effective working relationships with students, administrators, faculty, and external stakeholders, is required.
- Creativity and initiative in program design and problem solving is required.
- Demonstrated ability to cope effectively in stressful situations is required.
- In depth knowledge of advanced features of the Microsoft Office suite is required.
- Proven attention to detail is required.
- Demonstrated ability to work under pressure is required.
- Ability to display a high degree of analytical thinking is required.
- Ability to manage the flow of a large volume of administrative work is required.
- Must be able to plan and organize diverse tasks.
- Demonstrated ability to work in a high traffic environment while meeting a competing set of strict deadlines, is required.
- Ability to manage time is required.

OTHER JOB RELATED QUALIFICATIONS :

- Satisfactory work record, including satisfactory attendance and punctuality, is required.

Key responsibilities : Student Service/Advising

Bachelor of Arts Degree Programs

- Provides advice and information on University and Faculty of Arts policies and procedures, admission regulations, degree requirements, academic progression and eligibility to graduate to students, departments, faculties, schools, administrative offices, parents, and the general public.
- Reviews and assesses complex student situations to provide guidance and direction, exercises judgment on action,



escalation and documentation needs.
- Maintains and continuously evolves knowledge of policies and procedures related to courses, programs, admissions, assessment as well as a diverse range of Faculty and University information.
- Advises students on their eligibility to declare program changes, providing clear and concise information on program requirements and procedures.
- Serves as a knowledgeable student advising resource, representing the Faculty of Arts Student Services at recruitment and marketing events

Academic Assessment and Grad Checking

- Completes academic assessment for students when final grades are submitted and/or changed, including the awarding of meritorious degree status and Dean's Honour List.
- Reviews eligibility of prospective graduands and ensures the student record reflects up-to-date and accurate information with regards to their program declaration, year classifications, final grades, assessments and student record comments. Responsible for updating or sending notice to make corrections as necessary.
- Provides advice on pathways, resources, consequences and outcomes related to degree progress for students in academic jeopardy or ineligibility to graduate.

Admissions

- Maintains knowledge of various admission categories and specific requirements for programs within the Faculty of Arts.
- Maintains a thorough understanding of course equivalencies and the transfer credit database to ensure accurate and productive processing of transfer credit approval and Letter of Permission procedures.
- Reviews and determines the approval of transfer credit for internal transfer students, updates and reports changes to the appropriate Enrollment Services or Registrar’s offices as necessa

📌 Advising Assistant - Oa5 (Aeses) (Winnipeg)
🏢 University of Manitoba
📍 Winnipeg