Do you enjoy working directly with customers to understand their needs and provide the right technical solutions? Then join us in our mission to pioneer smarter solutions for moving and transforming water, reducing energy consumption, and enhancing quality of life for people.

- As our new Application Specialist (Bilingual) , you will be providing expert technical advice and commercial support to our Commercial Building Services customers across Canada, helping them select the right pumping solutions through quotations, product sizing, and system troubleshooting — all delivered in both English and French.

You'll be part of a diverse, supportive and inclusive culture that celebrates our differences and puts people first by fostering growth, well-being, and a sense of belonging.

- You will follow a hybrid work model based in our office in Oakville, ON.

What you will be doing

Your main responsibilities are to:

- Support sales teams by managing tenders and projects, including dimensions, specifications, calculations, delivery timelines, and operation/maintenance solutions.
- Coordinate and administer low-to-medium complexity project and service proposals from Bid/No Bid approval through to submission, including negotiations.
- Deliver first-contact resolution on customer inquiries and provide pumping and system troubleshooting support.
- Process special orders and coordinate with suppliers while following up on all interactions within Service Level Agreements.
- Promote Grundfos digital tools to customers and assist with technical training for front-line staff. - What makes you a great fit

Above all, you are a bilingual technical problem-solver with strong communication skills, a customer-first mindset, and experience in pumps, HVAC,



or building systems — someone who thrives at the intersection of engineering expertise and exceptional service delivery. We would also imagine that you have:

- A bachelor’s degree in engineering (preferably mechanical) or equivalent work experience (3-5 years).
- Bilingual fluency in English and French (speaking, reading, and writing).
- 3+ years in a technical customer-facing role involving quotation and opportunity management within pumps, HVAC, engineered-to-order products, or building management systems.
- Authorization to work in Canada without sponsorship (relocation not supported).

It is a plus if you also have:

- Working knowledge of SAP (CRM/SD) and Microsoft Office.
- Previous experience in customer service with strong organizational skills and a track record of stakeholder engagement in complex environments.

Why you will love working here

We care! Day to day, you can look forward to:

- A working environment built around your needs, with flexible hours, home working opportunities and parental support.
- Annual bonuses, health insurance and a robust focus on well-being activities.
- Three days' additional paid leave for volunteering in your community.
- Access to on-demand training and learning sessions and carefully structured programmes to pursue personal and professional development opportunities.

Grundfos salary rates are benchmarked and reflect the target for new hire salaries for the position in Oakville, ON.

- To get to know us better, follow us on LinkedIn or YouTube. Check out Meet our people to get to know some of your future colleagues and why they love working at Grundfos.

- This opportunity is for an existing position within our organization. **:

- We look forward to hearing from you.

📌 Application Specialist/engineer (Bilingual) (Oakville)
🏢 Grundfos
📍 Oakville