Who we are?

Richelieu Hardware is a North American leader and a change agent in a creative and dynamic industry. We are an importer, distributor, and manufacturer of specialty hardware and complementary products.

- Our customers - Over 120,000 customers in North America: manufacturers of kitchen and bathroom cabinets, storage and closets, residential and office furniture, residential and commercial woodworking, as well as hardware retailers including large renovation centers._
- Our team - 3,200 people, of which nearly half are dedicated to sales and marketing and over 50% are Richelieu shareholders._

How about joining a leading company in specialty hardware in North America, publicly traded and with continuous growth for 50 years!

Richelieu Hardware is seeking an Warehouse Operations Supervisor (Evening Shift) for our Distribution Center located in Ville Saint-Laurent.

Reporting to the Assistant Director, the Warehouse Supervisor will be responsible for the following duties: Operational Responsibilities

- Plan, coordinate, and oversee all evening shift activities for a team of 60 employees (receiving, order picking, shipping, etc.).
- Ensure productivity and operational efficiency while meeting performance targets and delivery deadlines.
- Monitor work quality and ensure compliance with standardized operating procedures (SOPs).
- Collaborate with other supervisors (day/night) to ensure smooth shift transitions.
- Participate in continuous improvement initiatives and propose solutions to optimize operations.
- Ensure that priorities are respected and executed accordingly.

People Management

- Manage the performance and productivity of a team of 60 warehouse employees.
- Prepare end-of-shift reports, including performance indicators, variances, incidents, and recommendations.

Health & Safety

- Enforce workplace health and safety (OHS) standards and respond quickly to any risks or incidents.
- Work closely with management on prevention and training related to Health & Safety.




- Train new warehouse employees on operational procedures and OHS standards.
- Maintain a clean, organized, and protected work environment.

Requirements :

- Minimum of 5 years of recent supervisory experience in a distribution or logistics environment.
- Strong leadership skills and ability to manage stress during peak periods.
- Good knowledge of computer tools (WMS, Excel, etc.).
- Knowledge of OHS standards.
- Excellent communication and interpersonal skills.
- Bilingualism required (intermediate English).
- Strong problem‑solving abilities.
- Knowledge and certification for operating forklifts.
- Strong organizational and planning skills.
- Ability to manage multiple tasks and meet deadlines with mínimal supervision.
- College education is an asset and/or a combination of relevant experience.
- Flexible
- A strong communicator with effective delegation and follow‑up skills
- Skilled in problem‑solving
- Able to manage multiple demands and priorities
- Team‑oriented
- A natural leader
- Bilingual
- Disciplined and organized - What we offer
- A Canadian flagship :As a company with proud roots in Quebec but present in Canada and the United States, we enjoy excellent recognition and a great reputation.
- A mature and stable company : With more than 50 years of experience in the market, we offer the trust and organizational strength needed for a safe working environment.
- Continuous growth : With strong financial health, our business is constantly expanding, opening future opportunities for all.
- Competitive compensation : We offer competitive base compensation based on the market.
- Opportunity to become a shareholder : We believe in the involvement of our employees and offer them the opportunity to become shareholders.
- Work-life balance : We value a healthy and flexible work environment, allowing everyone to achieve a work-life balance.
- Quality products : We are committed to offering products of exceptional quality, thus satisfying our most demanding customers.
- Opportunity to grow : We encourage career opportunities and continuing education for the professional development of our employees.

📌 Operations Supervisor (Saint-Laurent)
🏢 Quincaillerie Richelieu Ltee
📍 Saint-Laurent