Education: Secondary (high) school graduation certificate
Experience: 7 months to less than 1 year
On site: Work must be completed at the physical location. There is no option to work remotely
Tasks
Greet people and direct them to contacts or service areas
Obtain and process information required to provide customer service
Schedule and confirm appointments
Maintain work records and logs
Perform clerical duties, such as filing and sorting and distributing mail
Answer telephone and relay telephone calls and messages
Relay service to persons with disabilities
Perform data entry
Provide customer service
Computer and technology knowledge:
MS Excel
MS Outlook
MS Word
Security and safety:
Bondable
Criminal record check
Work conditions and physical capabilities:
Ability to work independently
Fast-paced setting
Work under pressure
Repetitive tasks
Attention to detail
Sitting
Personal suitability:
Efficient interpersonal skills
Flexibility
Organized
Reliability
Team player
Ability to multitask
Time management