Enterprise Resource Planning Manager

Employer: 2808585 Ontario Inc. O/A Iqbal Foods Ajax

Company Description:
Iqbal Foods Ajax is an independently operated full-service supermarket that forms part of the Iqbal Foods family of stores, one of Canada's leading Halal grocery chains. Iqbal Foods Ajax offers a wide selection of tropical fruits and vegetables, Halal-certified meat, imported dry goods, and a broad range of bulk spices, nuts and snacks to meet our community's South Asian, Middle Eastern and traditional Western grocery needs.

Business Address/Location of Work: Iqbal Foods Ajax office, located at our store at 289 Kingston Rd E, Unit 1, Ajax, ON L1Z 1G1

Nature of Employment: Permanent, Full-Time
Hours: 37.5-40 hours per week
Salary: $145,800 per year (commensurate with experience)
Benefits: 4% Vacation Pay
Number of Positions: 1
Language: English

Job Summary:
Iqbal Foods Ajax relies on interconnected information systems to manage its grocery retail, warehouse, inventory and point-of-sale operations. As the company develops its e-commerce platform and integrates online ordering with its existing store systems, effective coordination of its IT operations has become increasingly important. The Enterprise Resource Planning (ERP) Manager will direct these technology initiatives, manage the in-house IT team, establish operational standards and oversee the resources required to maintain reliable integration between the company's systems.

Job Responsibilities:
- Plan, organize and oversee the company's IT operations, including the management and integration of its enterprise resource planning (ERP), warehouse and inventory management, point-of-sale and online ordering systems;
- Direct the planning,



development and implementation of the company's e-commerce platform, coordinating the work of IT personnel and external service providers to ensure effective integration with existing store and warehouse systems and accurate synchronization of inventory, pricing and order information across sales channels;
- Establish and implement IT policies, operational standards and internal procedures governing system changes, user access, data security, backup and recovery, quality assurance and business continuity across the company's retail and warehouse operations;
- Consult with senior management and relevant department heads to assess business technology requirements, establish IT priorities and determine the resources, costs and timelines associated with new system implementations, upgrades and integration projects;
- Organize, assign and supervise the work of the in-house IT team responsible for system administration, software integration, technical support, maintenance and issue resolution, and evaluate the team's performance against established operational objectives;
- Plan and manage expenditures relating to ERP operations, system upgrades, software licensing, equipment and external IT services, ensuring that technology investments remain within approved budgets and support the company's operational requirements;




- Oversee the evaluation and selection of software, hardware and IT service providers, review proposed technology solutions and provide recommendations to management regarding costs, operational risks and implementation requirements;
- Direct the development of maintenance and update schedules for store and warehouse systems, oversee system testing and deployment activities, and ensure that significant technical issues and data discrepancies are investigated and appropriately resolved;
- Assess IT staffing and training needs, participate in the recruitment and supervision of technical personnel, and coordinate their ongoing training and career development to support the company's evolving technology requirements; and
- Perform other related duties as required.

Minimum Skills Requirements:
- A bachelor's degree in computer science, information technology, business administration or a related discipline;
- A minimum of three (3) years of progressive experience in information technology, systems administration, data management or IT operations, including supervisory or leadership experience;
- Prior experience working with retail, grocery or warehouse IT systems, including ERP systems and their integration with inventory management, point-of-sale and order processing;
- Knowledge of relational databases, including Microsoft SQL Server and Oracle; and
- Strong leadership, organizational, analytical and problem-solving skills, with the ability to manage competing priorities and communicate effectively with management and technical personnel.

How to Apply:
By email at [email protected] with resume.

📌 Enterprise Resource Planning (ERP) Manager (Ajax)
🏢 2808585 Ontario Inc. O/A Iqbal Foods Ajax
📍 Ajax