Job Title: Medical Office Manager
Company Name: Lethbridge Acupuncture & Chinese Herbal Clinic
Work Location: 2126 7 Ave S Lethbridge, AB T1J 1M7
Terms of Employment: Full-time, Permanent
Wage: $56,000 to $65,000 per year
Language of Work: English
Please contact via email: [email protected]

Company Info: Lethbridge Acupuncture & Chinese Herbal Clinic Inc. is a healthcare clinic in Lethbridge, Alberta, providing acupuncture, massage therapy, and traditional Chinese herbal treatments to support patients’ health and wellness.

Job Duties:
1. Manage the clinic’s daily appointment schedule, confirm bookings, and communicate messages between therapists, staff, and patients to ensure smooth daily operations.
2. Complete and process insurance forms and assist patients with extended health benefit claims related to acupuncture, massage, and herbal treatments.
3. Prepare and organize medical reports, treatment notes, and clinic correspondence using electronic systems, and assist in preparing spreadsheets and administrative documents when required.
4. Perform accurate data entry for patient information, medical documentation, billing records, and other administrative data.
5. Receive, review, and distribute incoming mail and electronic communications, and ensure important information is forwarded to the appropriate staff members.
6.



Speak with patients to collect necessary information and assist them in completing intake forms, documents, and medical history records.
7. Maintain accurate and confidential patient records, ensuring medical files are properly organized and updated.
8. Assist with internal meetings by preparing agendas, taking notes, and distributing meeting summaries when needed.
9. Support clinic billing activities by preparing invoices, recording payments, and assisting with basic financial documentation.
10. Maintain office administrative procedures such as document tracking, filing systems, and routine reports.
11. Order clinic and office supplies, including treatment materials and herbal products, and keep track of inventory levels.
12. Assist clinic management in implementing operational policies and ensuring staff follow established procedures.
13. Provide guidance and basic training to administrative staff on clinic procedures and the use of office software when required.

Qualifications:
1. A college diploma in business administration or a related field is required.
2. At least 1–2 years of relevant experience is required.
3. Strong computer and technology skills, including Microsoft Office software such as Word, Excel, and Outlook.
4. Ability to work in a fast-paced workplace.
5. Strong attention to detail and the ability to work accurately under pressure.

📌 Medical office manager (Lethbridge)
🏢 Lethbridge Acupuncture & Chinese Herbal Clinic
📍 Lethbridge