About the role

You'll run our commercial and retail properties day to day. That means keeping tenants happy and paying, getting leases renewed, keeping the buildings in good shape, and hitting each property's budget. You'll report to the Property Director and work closely with our accounting and maintenance teams.

What you'll do

- Be the main contact for our commercial tenants, on the phone and on site
- Handle lease renewals and new deals, and keep track of every critical date
- Build each property's annual budget and explain the monthly variances
- Run the year-end CAM, tax and insurance reconciliations and send tenant statements on time
- Hire and manage contractors for HVAC, roofing, snow removal, paving and landscaping
- Plan and run capital projects from quote to completion
- Follow up on arrears and enforce lease terms when needed
- Send a clear monthly report on occupancy, arrears, budget and leasing

1.0 Role summary

The Commercial Property Manager runs Patry's commercial and retail portfolio day to day: tenants, leases, building operations and the numbers behind them. The role reports to the Director of Property Management.

2.0 Key responsibilities

2.1 Leasing and tenant relations

- Act as the main contact for all commercial and retail tenants; visit each property and meet key tenants regularly.
- Manage lease renewals, extensions and expansions; track every option and critical date (expiries, renewal notices, rent steps).
- Fill vacancies; prepare offers to lease and negotiate terms within approved limits.
- Coordinate tenant move-ins and move-outs, including tenant improvement and fit-out work.
- Enforce lease terms: use clauses, insurance certificates, signage, default notices and arrears follow-up.





2.2 Financial management

- Prepare annual operating and capital budgets for each property and report monthly variances.
- Run annual CAM (common area maintenance), realty tax and insurance reconciliations, and issue tenant statements on time.
- Monitor rent collection and arrears; work with accounting on billing, recoveries and HST treatment.
- Review and approve vendor invoices against contracts and budget.
- Keep lease abstracts and tenant records accurate in Yardi.

2.3 Building operations

- Oversee maintenance, repairs and preventive maintenance for HVAC, roofing, parking lots, snow removal and landscaping.
- Tender, award and manage service contracts; hold vendors to scope, price and schedule.
- Plan and manage capital projects from scope to completion, on budget.
- Track utilities consumption and costs across the portfolio.
- Respond to after-hours emergencies through the on-call rotation.

2.4 Compliance and risk

- Keep properties compliant with the Ontario Building Code, Ontario Fire Code, AODA and the Occupational Health and Safety Act.
- Schedule inspections (fire systems, elevators, backflow) and keep records current.
- Manage insurance claims and incident reports; confirm tenant and vendor insurance is in place.

2.5 Reporting

- Deliver monthly property reports to the Director of Property Management: occupancy,



arrears, budget variance, leasing pipeline and key issues.
- Prepare property information for ownership, lenders and appraisers when requested.

3.0 Qualifications and working conditions

3.1 Required

- 5+ years of property management experience, with at least 3 years managing commercial or retail properties.
- Working knowledge of commercial lease structures (net, semi-gross, gross) and CAM, tax and insurance recoveries.
- Proven budgeting and variance reporting; robust Excel.
- Experience managing contractors and capital projects.
- Valid Ontario driver's licence and access to a reliable vehicle.

3.2 Assets

- Yardi Voyager experience.
- Familiarity with Ontario Building Code, Fire Code and AODA requirements.

3.3 Core competencies

- Negotiation: reaches workable deals with tenants and vendors while protecting ownership's position.
- Financial judgement: reads a rent roll and a budget, and spots problems early.
- Communication: clear, timely written and verbal updates to tenants, vendors and the Property Director.
- Ownership: follows issues through to resolution without being chased.

What we're looking for

Must-haves:

- 5+ years in property management, including at least 3 with commercial or retail properties
- Solid understanding of net leases and CAM recoveries
- Comfortable building budgets in Excel
- Valid Ontario driver's licence and a reliable vehicle

Assets:

- Yardi Voyager experience
- Experience managing capital projects

Pay: $90,000.00-$100,000.00 per year

Benefits:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking

Work Location: In person

📌 Commercial Property Manager (Kingston)
🏢 Patry Group
📍 Kingston