Key Account Manager – Corporate Markets

We own portfolio of offerings within Biotech, Pharma and MedTech markets covering multiple verticals within the Corporate Segment. The Key Account Manager drives commercial excellence by delivering sustainable revenue growth and building long‑term strategic partnerships within assigned accounts and territories. This includes managing renewals, identifying new opportunities, and building strong relationships with key stakeholders to deliver value aligned with the organization’s strategic objectives. This role requires a deep understanding of customer needs, industry trends, and the ability to position the full Elsevier portfolio to create value.

Driving Commercial Edge

Prioritizing customers: Conduct comprehensive needs analysis to understand customer challenges, goals, and opportunities.

Representing Elsevier as a trusted advisor, aligning solutions to customer strategies and delivering measurable improvements.

Delivering sustainable performance: Achieve revenue targets through recent sales and timely renewals, ensuring long‑term account growth.

Using data and insights to inform decisions, forecast accurately, and identify growth opportunities across the full portfolio.

Partnering with internal teams (marketing, product, customer success) to design and execute strategic account plans.

Championing inclusion and leverage diverse perspectives to strengthen customer engagement and team performance.

Navigating complex, matrix environments and adapt quickly to changing customer needs and market conditions.

Embracing curiosity by continuously learning about customer industries, Elsevier’s evolving portfolio, and emerging trends.

Building strong internal and external connections to accelerate decision‑making and reduce barriers.

Customer Needs Analysis: Able to uncover and interpret customer priorities,



pain points, and strategic objectives.

Portfolio Expertise: Have deep understanding of Elsevier’s full product and service offering, and ability to position integrated solutions.

Data‑Driven Decision Making: Able to use analytics and insights to guide actions and measure impact.

Have a bachelor’s degree or equivalent professional experience.

Have a minimum 5 years in B2B sales or account management, preferably in corporate or knowledge‑based industries.

Display proven success in strategic account planning and consultative selling.

Display pproficiency in Salesforce, Microsoft Office, and other sales enablement tools.

Experience working in a matrix organization and managing complex stakeholder relationships.

With numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals, we will help you meet your immediate responsibilities and your long‑term goals.

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.

A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. We harness innovative technologies to support science and healthcare to partner for a better world.

Primary Location Base Pay Range: Home based-Ohio $62,300 - $103,700. National Base Pay Range: $65,600 - $109,200, Total Target Cash Range: $100,900 - $168,200. Geographic differentials may apply in some locations to better reflect local market rates. Pay mix between base and variable pay varies based on sales role;

📌 KEY ACCOUNT MANAGER-MARCHÉ CORPORATE (H/F) (Ottawa)
🏢 Elsevier
📍 Ottawa