Powering the cars of today and tomorrow. Giving unique properties to high-end applications. As a global advanced materials and recycling group, we develop, produce, and recycle materials for a better life.
About Jewelry & Industrial Metals
These materials enable our customers to make fine Jewelry, coins, high-purity glass and industrial catalysts. Umicore also enables the sustainable and responsible sourcing of these metals and provides closed-loop recycling for our customers. To make the most of these precious metals we cannot stand still. Researches sources for developing prospective customers and for information to determine their potential
Make cold calls to new and inactive customers
Keep customers informed of new products/services at UPMC
Support and respond to customer inquiries by emails or phone calls
Expedite resolution of customer problems and complaints
Mail out customer information booklets
Take orders and enter orders in SAP
Provide clear and effective proposals/quotes as necessary for current and prospective customers
Stay informed with current markets
Provide support to Customer Service representatives
Record and update customer database with all activities
Provide weekly and monthly reports to management on sales activities, figures and issues
Assist in the preparation of marketing material and maintain company website
College diploma in business (preferably marketing, administration or similar)
Previous Inside Sales experience
Previous experience with CRM system, preferably SAP
Confident in speaking with customers on the phone.
Advanced computer skills (SAP experience a strong asset)
Bilingual (English/French and asset)
This is adding a replacement position
We do not use artifical intelligence to screen candidates.
Not just for our customers, but for our employees too. We engage in building an inclusive work culture that offers equal opportunities for all employees irrespective of their diverse backgrounds. As you would expect from a world-leading organisation, we will also reward your contribution with a competitive salary and advantages.