Software Development Engineer - Remote (Ottawa)

Software Development Engineer - Remote (Ottawa)

05 Nov
|
Botpress
|
Ottawa

05 Nov

Botpress

Ottawa

Software Developer
Remote (Everywhere) • Montreal
Full Time
Posted: 2 days ago • Recruiter recently active
Help redefine customer support for the AI era.
Most companies are running support on ticketing systems built in 2007, with AI bolted on as an afterthought.
Botpress is the enterprise-grade AI agent platform for customer support — built the other way around.
As the 3rd fastest-growing B2B AI start-up worldwide, we're displacing legacy platforms like Zendesk at scale — across industries, regions, and thousands of companies worldwide.
If you want to build the customer support platform for the AI era, we're looking for top talent to join us.
As a Software Developer at Botpress, you'll be at the forefront of developing innovative solutions that drive the future of conversational AI. As part of the engineering team, you'll work closely with cross-functional teams to design, build, and maintain scalable applications that enhance the capabilities of our AI agent platform. You'll use your technical expertise to solve complex problems while ensuring the highest standards of code quality and performance.
Design, develop, test, and deploy customer-impacting features
Collaborate with product managers and UX/UI designers to define and implement new features




Conduct code reviews and mentor junior engineers to ensure best practices and continuous improvement
Proven experience as a Software Engineer or similar role in a fast-paced environment
Robust proficiency in JavaScript/TypeScript, Node.js, and frameworks like React
Solid understanding of software development principles, patterns, and methodologies
Experience with cloud technologies (AWS) is a plus
We're building the enterprise-grade AI agent platform for customer support — not by adding AI to old infrastructure, but by building AI-first from day one.
As a fast-growing start-up, we run a lean and innovative ship that leans on AI for maximum business impact. You'll be on a team that's not just adapting to the AI revolution, but leading it. Joining our team means changing how millions of customers interact with the companies they do business with — and building the platform that defines the next era of customer support.
4 weeks of vacation

- Paid sick and parental leave
- Comprehensive health, dental, vision, travel, and life insurance
- A beautiful, fully renovated office
- A vibrant office community including weekly socials

Remote Work Policy
Onsite or remote – WFH flexibility
Hires remotely in
Visa Sponsorship
Relocation

📌 Software Development Engineer - Remote (Ottawa)
🏢 Botpress
📍 Ottawa

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