WorkOS builds modern developer tools and APIs that make it easy for companies to become Enterprise Ready. We recently raised a $100M Series C, valuing the company at $2B, led by Meritech and Sapphire with participation from Greenoaks, Craft, Abstract, and Audacious. As AI reshapes software, WorkOS is at the frontier of Human and Agent Authentication, Identity, and Access Control helping companies answer a new critical question: who are your agents, and what are they allowed to do? Our fast-growing customer base includes hundreds of modern software companies building the next generation of enterprise-ready products.
WorkOS is growing rapidly, and our largest customers are growing with us. We're looking for an Account Manager to own the expansion of our most complex accounts — deepening product adoption, uncovering new use cases, and turning robust technical relationships into meaningful revenue growth.
This is a commercial role with a technical center of gravity. Own a book of strategic accounts end to end: retention, renewal, and expansion targets

- Build and execute account growth plans — map the org, identify unadopted products and untapped teams, and drive a clear path to increased usage and spend
- Proactively surface expansion opportunities by understanding each customer's product roadmap, technical architecture, and growth plans
- Lead commercial conversations independently, from initial opportunity through pricing, negotiation, and close
- Partner with Sales, Support, and Engineering to remove technical blockers standing between a customer and their next stage of growth
- Run executive business reviews that connect WorkOS usage to customer outcomes and set up the next expansion conversation
- Forecast accurately and maintain pipeline hygiene across your accounts




- Feed structured expansion signal back to Product — what customers are asking for, what's blocking adoption, and what would unlock the next tier of spend
- Help build the playbooks, content, and processes that make this motion repeatable as the team scales

5+ years in account management, customer success, or sales at an enterprise level, with a track record of growing existing accounts

- Demonstrated ownership of expansion, upsell, or net revenue retention targets
- Strong product sense and genuine energy for solving hard technical customer problems
- Familiarity with APIs and the ability to explain API concepts to our largest and most technical customers
- Familiarity with SQL — comfortable writing basic queries and modifying more complex ones to find adoption and usage signal on your own
- Commercial instincts: you can spot an opportunity, build the business case, and ask for the deal
- At WorkOS, we offer resources that emphasize personal and familial well-being. We offer healthcare coverage for you and your family, including medical, dental, and vision. We offer parental leave, paid-time off and fully remote working arrangements.
- Competitive Equity
- Healthcare, dental and vision coverage
- FSA, ST/LT Disability, Voluntary Life
- 20 days paid vacation + 10 holidays + unlimited sick leave
- 12 weeks fully paid parental leave
- WorkOS is an equal opportunity employer, committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. If you would like more information about how your data is processed, please contact us.

📌 Account Manager - Remote Work (Canada)
🏢 WorkOS
📍 Canada