At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.

With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact.Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.

one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.

Join us in redefining healthcare — so it doesn’t just survive, it thrives. Travel to Office expectations

For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. The Database Reliability Engineer (DBRE) is responsible for managing, building, maintaining,



monitoring, and troubleshooting the cloud-based database infrastructure that our mission-critical SaaS application runs on. The DBRE role is also responsible for improving processes through automation and coding to reduce toil. They will work closely with Engineering and SRE teams to support current products that require database support.

Work on observability of relevant database metrics and make sure desired database objectives are met.

Work with the DBA team to understand areas of operational toil and implement automations/processes to help manage PCC's database systems at scale.

Implement a data-driven approach to performance and availability improvements across database platforms.

Provide database support to Engineering and SRE teams, including database migrations, query performance, and schema/design improvements.

Work on database operational workload, performance troubleshooting and root-cause analysis.

Help standardize database configurations, deployment patterns, and operational processes across SQL Server and PostgreSQL platforms.

Manage and prioritize operational tickets, incidents, service requests, and database maintenance activities.

3+ years of experience working with relational database systems.

- 1+ year working in a Database / SRE / Engineering-related role-· SQL Server or PostgreSQL experience preferred, other DBMS is nice to haves
- Hands-on experience with SQL Server or PostgreSQL administration, performance tuning, replication, high availability, and disaster recovery.
- Experience working in the cloud (AWS, GCP, or Azure — Azure preferred).




- Coding / Automation experience with languages such as PowerShell, C#, SQL, Python, and Go.
- Experience working with source control systems such as Git.
- Experience working with large databases (1+ TB) and managing large database environments is a plus.
- Jira, confluence, Grafana, ClickHouse, and various NoSQL databases.
- Experience working with AI tools, technologies, or AI-assisted development and automation is a plus.
- University or college education in Database Management, Software Engineering, or a related field.
- The CAD base salary range for this position is $103,400-129,300+ bonus + equity + benefits. The range displayed on each job posting reflects the target for new hire salaries for the position across all CAD locations. Remote

Retirement Plan Matching

Flexible Paid Time Off

Employee Assistance Program

Allyship and Inclusion Communities

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.

When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.

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📌 Database Reliability Engineer (Remote) (Montreal)
🏢 PointClickCare
📍 Montreal