Remote Account Director/Client Services (Canada)

Remote Account Director/Client Services (Canada)

05 Nov
|
Aleph
|
Canada

05 Nov

Aleph

Canada

Aleph is an AI-native platform for Financial Planning & Analysis (FP&A;), an established software category with a multi-billion market but no clear winner. We’re trying to solve a problem many finance teams are super familiar with: data scattered across a million systems, endless spreadsheets and way too much time spent getting numbers to line up instead of actually using them to make decisions.

Aleph was founded by Albert Gozzi and Santiago Perez De Rosso, two technical founders with backgrounds from Stanford and MIT and experience working at top-tier companies such as Google, Microsoft and Bain & Company. We’re backed by top VCs (Khosla Ventures, Bain Capital Ventures, YC, Picus Capital), and work with customers like Webflow, Notion, Zapier, Y Combinator and many others.

We are hiring remotely across the Americas (United States, Canada, LATAM).

This is Aleph's first Account Manager hire. You'll own the revenue side of our customer relationships -renewals, expansions, upsells- working directly with finance teams who hold vendors to a high standard and can tell the difference between a good pitch and genuine expertise.

We have better-than-benchmark churn and NDR, a CS team that runs deep implementations, and customers who are genuinely happy with the product. That means showing up credibly on two fronts: you can hold a commercial conversation with a CFO, and you can sit in a product implementation review and actually follow along.

This is a remote role open to candidates based anywhere in the US or Canada.

- Own the end-to-end renewal process for a portfolio of accounts




- Partner with CSMs on account strategy; you bring the commercial angle, they bring the implementation depth
- Engage directly with finance teams and economic buyers -- understand their workflows, speak their language, and connect Aleph's value to outcomes they actually care about
- Develop enough product fluency to discuss implementation details credibly and handle technical questions without flinching
- Track account health signals: usage trends, AI adoption, seat utilization, QBR context
- Flag at-risk accounts early and work with CSMs and leadership on save strategies

You’re in a commercial role today, likely as a CSM, Account Manager, or Account Executive

- You have either direct FP&A; experience -ideally on a finance team at a software company- OR a high-rigor background in consulting, investment banking, or private equity
- You can go deep with CFOs and FP&A; teams and speak their language from genuine understanding

While this is a remote-first prospect, we're focusing on candidates within the Americas to better align with our working hours as a team.

Aleph is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship.

📌 Remote Account Director/Client Services (Canada)
🏢 Aleph
📍 Canada

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