Business Legal Name: J. & Business Operating Name: Canadian Tire Associate Store #365

Title: Retail Store Supervisor

Permanent, Full-Time (30-40 h/w)

Disability Insurance, Dental Insurance, Extended medical insurance

Language of Work: English

Canadian Tire Associate Store #365 is a proud member of one of Canada’s most established and respected retail brands. contribute to delivering exceptional service across a broad range of automotive, hardware, home, and seasonal products. As part of the Canadian Tire family, Store #365 is committed to

fostering a supportive, team-oriented workplace culture that values integrity, growth, and customer satisfaction. We are seeking a motivated retail store supervisor to support the day-to-day operations of our retail environment. This position plays an important role in maintaining efficient store operations, supporting team performance, and contributing to a positive customer experience. The successful candidate will work closely with staff and management to help achieve operational objectives, uphold company standards, and support overall business success in a fast-paced retail setting.

Oversee daily retail operations by supervising sales and stock staff, ensuring smooth workflow and adherence to company standards.

Assign responsibilities, prepare work schedules, and monitor staff performance to drive productivity and maintain service excellence.

Support recruitment, onboarding, and on-the-job training to build a knowledgeable and efficient team.

Manage inventory by monitoring stock levels, coordinating merchandise orders, and ensuring timely replenishment and accurate display.

Resolve customer issues effectively,



ensuring a positive shopping experience and high satisfaction levels.

Conduct store opening and closing duties, including cash handling, daily reconciliation, and store security procedures.

Enforce workplace health, safety, and loss prevention procedures in compliance with corporate policies.

Prepare operational reports related to sales, inventory, and employee performance for management review.

Collaborate with store leadership to implement marketing campaigns and achieve sales targets.

Foster a positive, team-oriented environment focused on customer service and continuous improvement.

Minimum of 1–2 years of experience in a retail environment.

Strong understanding of retail sales operations, inventory control, and customer service best practices.

Proven ability to lead, motivate, and support a team in a fast-paced retail setting.

Comfortable using point-of-sale (POS) systems and basic office software (e.g., Microsoft Excel, Outlook),

Flexibility to work overnight shifts.

Familiarity with health and safety standards and loss prevention practices in a retail environment.

Excellent communication and interpersonal skills to interact effectively with customers, team members, and management.

Solid problem-solving and conflict-resolution abilities with a focus on customer satisfaction.

Well-organized, detail-oriented, and capable of multitasking to meet shifting priorities.

As an equal chance employer, we encourage applications from all qualified individuals and specifically applicants from traditionally underrepresented groups – including Indigenous

persons, vulnerable youth, newcomers, and persons with disabilities – who may contribute to the continued diversification of our organization.

📌 Retail Store Supervisor Full Time (Victoria)
🏢 Canadian Tire Hillside (Store 365)
📍 Victoria