Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.
We Will Be Customer Centric
We Will Be Committed to Caring About Each Other, Our Communities, and Our Setting
We Will Be Systems Thinking, Data Driven and AI enabled
The Inventory Analyst, Print is responsible for managing omni-channel inventory to meet business performance goals and customer experience, and provide insight and analysis into the business. The analyst seeks to maximize product availability, minimize unproductive inventory, and improve margins.

KEY PERFORMANCE METRICS

- Allocation analysis
- in stock performance (Stores & DC)
- Inventory weeks of supply
- Inventory productivity
- Store Help ticket within SLA
- Accurately allocate new books to anticipated customer demand, and forecast omni-channel customer demand

Provide insights from analysis on inventory and business performance
Manage and maintain SAP replenishment parameters at the store, online, and DC level to ensure in-stock and weeks of supply targets
Category Management, Store Operations, Distribution Centre)
Work with vendors to ensure timely reorders/reprints of required inventory
Resolve store-reported inventory problems within service level agreements
Provide SAP super user expertise




Act as an advocate for the customer by placing them at the forefront of all decision-making and design processes
Proactively identify and anticipate customer expectations and needs
Embrace and seek out technology that creates high-tech and high-touch solutions for Indigo’s customers
Collaborate with others to drive flexible and iterative solutions, quickly and easily
Share technical knowledge with others and actively seek to learn from those more knowledgeable than yourself
Help others see the impacts of their efforts and proactively engage other functions to get input
Encourage others to freely share their point of view and be open to feedback
Celebrate diversity of thought and have an open mindset
Take an active role in fostering a culture of continual learning, taking risks without the fear of making mistakes
Reports to: Manager, Planning & Inventory
Distribution Centre
Work Experience / Education / Certifications

- Alternatively, qualified candidates may have 2-3 years of analytical experience with emphasis on inventory management (ideally in a retail environment) and should have knowledge of ERP systems (SAP)
- Strong user of MS Excel or MS Access

Customer focused with a strong focus on team work
Strong and creative problem solving skills with a desire for continuous improvement

In certain aspects of the hiring process artificial intelligence (AI)



tools may be used, specifically for screening and assessments. These tools support our team and are used to help bring relevant criteria to the foreground and do not replace human judgment. We regularly review these tools to help prevent bias or discrimination.
At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Color), members of the 2SLGBTQIA+ community, and persons with disabilities. Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. We regularly review these tools to help prevent bias or discrimination.
At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities. Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.

📌 Inventory Warehouse Clerk (contract) (Toronto)
🏢 Indigo Books & Music
📍 Toronto