BUILDING THE FUTURE OF OPEN FINANCE

Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. Offering spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. The people who use it are demanding, opinionated, and allergic to marketing. Not a brand account with a person behind it, but a trader's trader who happens to be very good at building community. Come here to build and grow this Community for us. Live in the trenches. Discord, Telegram, X, TradingView, Reddit, the group chats you're already in at 3am. When a chain halts, a listing drops, or the market goes vertical, you're posting before the screenshots start circulating. Stand up an ambassador and power-user program: the market makers, quant desks, and high-volume traders who'll tell you the truth about the product. Run the room in public. AMAs, live trading sessions, feature launches, competitions, post-mortems when we get something wrong. You'll be the first to hear that the order entry flow is broken. Your job is to get it to the PM with receipts, then go back and tell the community what happened.

- Sentiment, share of voice, community-sourced signups, retention of the accounts that matter. You trade. You can hold a conversation about funding rates,



maker/taker economics, slippage, and latency without reaching for a glossary.
- 3+ years running community or social for a product with a technical, skeptical audience. Crypto, fintech, gaming, or dev tools all count.
- Crypto community management means getting yelled at with an audience watching. You de-escalate without going corporate and you know when to push back.
- You've built something from a standing start, not just maintained an existing account.
- Markets don't wait for approval chains, and neither should you… because you know where the line is and you don't need a committee to find it.
- You're comfortable with the ambiguity of a company that ships constantly and reorganizes around opportunity.

Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. As an equal prospect employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Follow us on Twitter

📌 Community Manager (Gaming) (Canada)
🏢 Kraken
📍 Canada