FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. The Opportunity FICO is seeking a dynamic and strategic sales professional to join our Global Platform Software Sales team.

In this overlay sales role, you’ll be at the forefront of evangelizing and selling the FICO® Platform—a cutting‑edge decision intelligence platform that empowers enterprises to build, deploy, and scale smarter business decisions across the customer lifecycle.

You’ll work with a dedicated portfolio of enterprise accounts — both existing and recent — to drive initial adoption ("Land") and expansion ("Expand") of the FICO Platform.

Partnering with a variety of internal stakeholders, your role is critical in helping clients understand how the FICO Platform serves as the brain and central nervous system for designing, operationalizing, and optimizing customer journeys at scale.

Work with existing and potential customers to understand their key initiatives in Consumer Lending and Retail Banking across Marketing, Originations, Customer Management, Personalization, Collections, and Fraud.

Share expertise and thought leadership in Decisioning, Analytics, & Optimization within Financial Services to help our clients leapfrog the competition, leveraging FICO’s cutting‑edge Platform.

Build relationships with senior client stakeholders in Business and Technology to gain insight into their most urgent decision management‑related problems while articulating FICO’s platform capabilities.

Research and shape potential solution opportunities through collaborative engagement with internal Key Account Managers, Pre‑Sales Domain Experts and Pre‑Sales Architects to formulate and effectively position solution proposals.

Ensure clients are delighted with solutions purchased to create win‑win relationships that are long‑term, expanding, and profitable.

Collaborate with internal FICO teams, including Global Solution Architecture, Product Development, Finance, and Professional Services, to shape a cohesive sales effort that educates our customers on the tremendous business value the FICO Platform delivers.

Manage sales to quarterly and annual targets,



with significant earnings upside when targets are exceeded.

Proven Senior-Level Experience: Demonstrated success in building and managing strategic relationships with senior executives, particularly within large financial institutions.

Enterprise Solution Sales Expertise: Working knowledge of at least [two] of: credit risk, fraud, originations, collections, or customer management in retail banking/consumer lending.

Technical fluency (not a coding role): You are not expected to write code, but you can credibly discuss platform architecture, system integration, cloud deployment, and AI/ML‑driven decisioning with both business and IT stakeholders, and partner with Pre‑Sales Architects to shape solutions.

A Passion to learn and educate customers and FICO colleagues through presentations and conversations.

Strong soft skills, a genuine interest in people, and a desire to help them be wildly successful.

Travel Flexibility: Willingness to travel up to 50% to maintain a close partnership with the client and foster meaningful, face‑to‑face interactions.

Educational Foundation: Bachelor’s degree in business, technology, or a related discipline, or equivalent commercial experience.

Proven Sales and/or Senior Pre‑sales experience for 3 or more years selling an enterprise software solution to the financial services/banking industry.

Act Like an Owner, Delight Our Customers and Earn the Respect of Others.

An engaging, people‑first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.

LI-AJ1 #LI-Remote

At FICO, you can develop your career with a leading organization in one of the fastest‑growing fields in technology today – Big Data analytics.



You’ll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more.

Fraud Detection and Security — 4 billion payment cards globally are protected by FICO fraud systems.

Lending — 3/4 of US mortgages are approved using the FICO Score.

Global trends toward digital transformation have created tremendous demand for FICO’s solutions, placing us among the world’s top 100 software companies by revenue.

We help many of the world’s largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success.

We’ll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career.

Join FICO and help change the way business thinks!

FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity.

We are an equal employment opportunity employer and we’re proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don’t meet all stated qualifications. Information submitted with your application is subject to the FICO Privacy policy at

FICO powers decisions that help people and businesses around the world prosper.

We empower businesses worldwide with applied intelligence and advanced analytics to transform complex data into fair, explainable, and actionable decisions — enabling smarter outcomes, stronger customer relationships, and sustainable growth.

FICO clients include more than half of the top 100 banks in the world, more than 600 personal and commercial line insurers in North America and Europe, 400+ retailers and general merchandisers, all of the 100 largest U.FICO is a global leader in analytics software, empowering businesses to make smarter, faster decisions through cutting‑edge data science, machine learning, and AI.

📌 Sales Representative/Customer Service - REMOTE! (Ottawa)
🏢 FICO
📍 Ottawa