At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Sales Enablement

Sales Effectiveness

Job Posting Locations:

Remote (Canada), Toronto, Ontario, Canada

Johnson & Johnson Cutting-edge Medicine is seeking a dedicated and motivated individual for the role of Media & Digital Innovation Manager based in Toronto, Ontario. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal.

The Manager, Sales & Field Effectiveness

serves as a strategic capability partner to Sales Leadership, responsible for building the selling skills, coaching practices, and execution standards required to create and sustain high-performing field teams. The role partners closely with National Sales Directors, Regional Business Managers, and cross-functional leaders to identify capability priorities, strengthen field effectiveness, and improve execution against business objectives. This expands on the original role's focus on capability-building, coaching practices, field execution standards, onboarding, readiness, and selling frameworks. The role leads capability-building initiatives and supports consistent adoption of enterprise selling and coaching frameworks, including MOSAIC, LEAD, GROW Coaching, the Seven Selling Skills Framework, Field Coaching Reports, and future digital enablement tools. The role acts as a bridge between business strategy and field execution, translating business priorities into practical capability-building, coaching, and field-readiness plans.

Strategic Partner to Sales Leadership Partner with the National Sales Directors, Regional Business Managers, and business leaders to identify capability priorities and organizational readiness needs. Provide recommendations regarding selling effectiveness, coaching quality, onboarding, readiness, and execution excellence. Align capability-building initiatives to enterprise sales-capability priorities and business-unit needs.

Sales Capability & Field Excellence Lead adoption and sustainment of enterprise selling and coaching frameworks, including MOSAIC, LEAD, GROW Coaching, and the Seven Selling Skills Framework.



Identify capability gaps and develop targeted solutions that strengthen customer engagement, competitive selling, account management, and field execution. Support continuous improvement in sales effectiveness, coaching excellence, digital fluency, and customer-facing execution. Help evolve field excellence standards and best practices across the organization.

Cycle Meetings, Workshops & Field Readiness Partner with Commercial, Medical Affairs, Market Access, and Sales Leadership to design and deliver capability-building programs, workshops, and readiness initiatives. Lead development of learning experiences, simulations, role plays, coaching sessions, and field application exercises. Support onboarding, certification, launch readiness, and sustained field application of new capabilities. Ensure capability content reflects business priorities, customer needs, launches, and evolving market dynamics.

Coaching Excellence Enable sales leaders to effectively utilize coaching frameworks, customer engagement models, and coaching-reporting tools. Strengthen coaching effectiveness and consistency across supported business units. Reinforce application of enterprise selling skills and coaching standards through field engagement and ongoing reinforcement.

Compliance, Process Excellence & Digital Enablement Partner with Compliance, Sales Excellence, Process Excellence, and Digital teams to support adoption of new tools, processes, and ways of working. Translate process changes and compliance requirements into practical field training, coaching resources, and implementation plans. Support adoption of approved AI and digital capabilities that improve field effectiveness and customer engagement. Gather field feedback and identify opportunities for continuous improvement.

Field Presence & Travel Expectations

Field engagement may include: Customer-facing ride-alongs Coaching observations Launch readiness support Regional business meetings Congresses and capability-building events

The role is expected to spend substantial time in the field partnering with Territory Managers and Regional Business Managers to translate capability strategies into measurable execution improvements.

Bachelor's degree in Business, Science,



Health Sciences, Education, or related discipline.

5+ years of pharmaceutical, biotechnology, healthcare, or commercial experience.

Experience in field sales, sales leadership, capability development, commercial excellence, sales training, or field effectiveness.

Experience designing and facilitating workshops and capability-building programs.

Demonstrated coaching, facilitation, influencing, and stakeholder management skills.

Experience supporting large field organizations and sales leaders. Experience with LEAD, MOSAIC, GROW Coaching, or similar frameworks.

Experience supporting capability development across multiple therapeutic areas or business units.

Benchmarking, Business Impact Analysis (BIA), Coaching, Collaboration, Critical Thinking, Efficiency Analysis, Innovation, Marketing Integration, Market Savvy, Process Improvements, Process Optimization, Sales, Sales Enablement, Sales Support, Solutions Selling, Technical Credibility

Benchmarking, Business Impact Analysis (BIA), Coaching, Collaboration, Critical Thinking, Efficiency Analysis, Innovation, Marketing Integration, Market Savvy, Process Improvements, Process Optimization, Sales, Sales Enablement, Sales Support, Solutions Selling, Technical Credibility

At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

The anticipated base pay range for this position is : 117,900.00 CAD - 167,900.00 CAD

This job posting is for an existing position. This job posting is for an existing position.

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Throughout the recruitment process - from application through hiring - we are committed to providing reasonable accommodations/adjustments for qualified candidates with disabilities. If you need support at any stage of the recruitment process, please complete our candidate accommodation request form so we can assist you.

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