Do you have a passion for working with older adults, including people living with Alzheimer’s disease and other dementias and their care partners? This position will work in the Emergency Department (ED) of University Hospital (UH) as part of the Dementia Resource Education Advocacy Mentorship (DREAM) Team. They will provide support connecting persons living with dementia and/or care partners to programs and services within the Alzheimer Society such as behavioural support outreach, counselling, respite and other community resources.
The DRC provides specialized dementia-focused support, education, and service navigation to ensure that person living with dementia and/or care partners receive appropriate, timely, and community aligned care. By coordinating resources, modeling behavioural strategies, and collaborating with hospital and community partners, the DRC helps divert unnecessary hospital admissions and builds long-term resiliency to prevent future nonacute ED visits.
Job Status: Full-time, Permanent, current role
Middlesex office– 435 Windermere Road, London (with some travel required within Middlesex, Oxford and Elgin counties).
University Hospital (UH): 339 Windemere Rd. Under the direction of the Manager of Community Clinical Services, this position serves as the point of contact for hospital Emergency Department (ED), Home and Community Care Support Services staff and individuals living with dementia and their care partners who present to the hospital Emergency Department. These individuals may become clients of Alzheimer Society Southwest Partners (AlzSWP), including both persons living with dementia and/or care partners.
Speaks with clients on the phone or in person in the ED, acting as a point of contact for potential clients who present in the ED with cognitive impairment / dementia,
Educate, coach and role model for ED team members and staff on behavioural strategies through the use of Montessori and GPA techniques and tools; including a focus on mitigating the risk or necessity for restraints,
Assist existing Memory Clinic and Geriatric clinic teams in the community if and where required,
Provides families with relevant information for other community agencies and programs when appropriate, or if they require additional community services ex. legal counsel or financial planning,




Liaises with other community agencies to facilitate referrals and coordinate client services as required,
Participates in coordinated care planning with hospital staff to ensure smooth transition out of ED back into the community as needed,
Attend interdisciplinary meetings within the hospital to spread awareness of DREAM program and support complex patient care ie. Liaise with primary care providers to support stabilization in the community of PLWD,
Gather statistical data as defined for this OH West program.
Coordinate respite services for AlzSWP clients in collaboration with the HCCSS team and the Manager of Community Clinical Services.

Represents the Alzheimer Society professionally in the community treating all internal and external clients with respect and dignity,
Complies with organizational policies and procedures,
Complies with the duties imposed by law or contract and the policies and procedures for performing the job in a safe and healthy manner,
Takes an active role in promoting and protecting personal health and safety and the health and safety of others,
Participates in quarterly performance management meetings and annual performance review with supervisor.
A university degree in social sciences, nursing or other related health care discipline, or comparable education (e.g. - behavioural sciences, therapeutic recreation, occupational therapy), along with knowledge and understanding of community resources and services is required,
Demonstrated experience working with persons living with dementia is required along with an in-depth knowledge of Alzheimer’s disease and related dementias including behavioural strategies and GPA techniques,
the ability to communicate fluently in French or other language(s) is an asset,
Experience working in interprofessional team is an asset,
Experience working in a fast‑paced, high‑pressure emergency department type environment is an asset,
Case management experience is an asset,




Membership in a Professional College is preferred,
Must have proficiency with Microsoft Office Suite applications,
Immediate Supervisor: Manager of Community Clinical Services
Hospital (emergency department) Setting. Office setting. General office duties, typing, filing, occasional lifting / carrying 25lbs, reaching, bending, walking, sitting, and standing. Some travel required.
The Alzheimer Society actively supports families and individuals affected by Alzheimer’s disease and other dementias. We advocate for and provide support services, education, and funding for research for those affected by Alzheimer’s disease and other dementias.
We provide community and person-centered support and education to those impacted by dementia.
Website:
Employee assistance program

- Professional development opportunities
- Generous paid vacation time, paid sick time, personal days and birthday off paid
- Hours: Mon - Fri, 8:30 am to 4:30 pm
- Health, Dental and vision, pension and perks programs

We are dedicated to building a diverse and inclusive work environment, where the rights of all individuals and groups are protected and all members feel safe, respected, empowered, and valued for their contributions.
We believe that this will guide the organization toward a place of inclusion for all - where equity and access to essential supports and services becomes the reality.
AlzSWP welcomes those who have demonstrated a commitment to upholding the values of equity and social justice and we encourage applications from First Nations, Inuit and Métis, Indigenous Peoples of North America, Black and persons of colour, persons with disabilities, people living with dementia, care partners and those who identify as 2SLBGTQAI+.
Infection Prevention And Control Considerations
This position may require consistent wearing of proper PPE and completing education in proper Public Health guidelines surrounding PPE and Covid-19 protocols.
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Full Time
At least 2 years’ experience in the medical field or social services with organizational and client service experience.
Completed post-secondary education in Office Administration, Gerontology, Social Service Work, Social Work, related health care discipline or equivalent
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📌 Resource Consultant - Full Time (London)
🏢 Alzheimer Society Southwest Partners
📍 London