The Body Shop
When Anita Roddick founded The Body Shop in 1976, she had a vision. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’re the original ethical beauty brand. The Body Shop is committed to generating positive economic, social and environmental impact. As an inspirational leader & activist, with enthusiasm for our brand and a strong connection to our purpose, you will partner with the Shop Manager to drive the store & your team to deliver retail excellence, strong sales results & an engaging customer experience.
Lead & work as part of a successful, engaged team to best meet the needs of our customers
Help to shape a customer focused store experience by supporting the Shop Manager in leading the team to drive customer engagement through our products, campaigns & activism, bringing our brand to life
Communicate effectively & act as a versatile & responsible role model to your team
Ensure development of customer loyalty to further build The Body Shop brand
Work with the Shop Manager to meet sales & performance targets
Work with the Shop Manager to manage stock; monitor & manage change
Use the data (KPI’s) we provide, to make sound commercial & business decisions to successfully drive your sales & your team performance




Interest in & passion for learning about & leveraging knowledge of the beauty market, our competitors & our products
Experience in a customer facing role, people leadership & team development
Ability to meet sales & performance targets with outstanding planning & organizing skills
Experience using data (KPI’s) to make sound business decisions preferred
Comfortable with Microsoft Office Suite
Work flexible hours, including holidays, nights, and weekends to meet the needs of the business
Flexibility to work across Sunday to Saturday is required

Training hours for you & your team as needed

- Ability to make connections with Community Partners to drive local activism
- (Ability to offer a real living wage to your Customer Consultants
- Encouragement & support to be exactly who you are – employees may join any/all our Inclusion & Belonging Networks at The Body Shop, including TBS Together Pride, SEEN Ethnicity, GO Far Gender & This Ability Disability Network

Personal Conduct
We believe in a world where all people are seen, valued, supported, represented at every level, & can be their truest selves and in building a spirit of equality, diversity, and inclusivity for all. The Body Shop Limited is an equal opportunity employer.

📌 (Night) Assistant Store Manager (Burnaby)
🏢 The Body Shop International
📍 Burnaby