Job Title:ResidentialSupport Worker (Part Time)Number of Position:1Competition Number:C211Location:Rising SunPosition Status: Part Time - PermanentShift Timings & Days: (Saturday - Sunday) 12:00 am - 08:00 amReports to:Program Manager,Rising SunCompensation:(Grid 21) $29.76 - $31.64Job SummaryTheResidential Support Worker at Phoenix Society is a member of the integratedservices team. In line with the overall purpose of facilitating the capacitybuilding of participants to maximize their community reintegration andsupporting residents who are transitioning out of Federal CorrectionalInstitutions, the Residential Support Worker is accountable for: clientsupervision and monitoring, assessing public risk and client needs, clientsupport, community building with Corrections Service Canada, local police andother external partnerships.ResponsibilitiesClientServicesSupport the clients inadhering to the community guidelines set out in both their CSC conditions and ProgramAgreement conditionsSupport clients withtheir community reintegration plans by maintaining accurate logging anddocumentation as required by the Societyand Corrections Service Canada.Build a therapeuticrelationship to support the client in their life skills and goalsSupport properreporting/documentation and collaboration for: breach of conditions whichinclude but are not limited to: suspected alcohol or drug use; clients who latefor curfew and/or do not return home; escalating, unsafe behaviour; emergencymedical situations; client requests to go to the hospital; and power failures,fire, or other emergency conditions which require staff supervision orconsultationRespond to emergencieswithin a moments notice, via rapid response to all areas of the CRF building,as per established protocolsOnce trained through CSCand Management/Case Managers at Rising Sun, Male- identifying staff mustsupport Urinary Analysis requirement such as scheduling appointment withclient, ensuring client follows established protocols, labelling and signing,and arranges pick up with specified receiversDelivering food toresidents of Rising Sun and to push food cart around the various CRF floorsHouse walks for 3-6 timesper shift on all the floors of the CRF, ensuring safety and presence ofresidentsAs directed, providesmedication assistance to residents, including meeting residents at designatedoff-property locations (up to 100 meters), in accordance with organizationalpolicies, safety procedures, and applicable legislationAdministrationSupportadministrative tasks including photocopying; case documentation; databaseentry; filing; and answering phonesMaintaincleanliness and organization of the office. Wipe down desktops and countertopsand take out garbage as requiredPackrooms, lift and organize boxes during room packs of residents,



weighing between20-30 poundsPerformother duties as requiredQualificationsGrade12Certificatein Community Social ServiceRecent,related experience of one year working with marginalized populations, substanceuse services, mental health, corrections, etcThe ability to understand the dynamics of offenderbehaviour and assess their needs and risksThe skills to counsel offenders, form effectiverelationships and gain trustThe skills to understand the use of authority insupervision and to intervene effectively in crisis situationsThe ability to assist offenders in identifying andsolving practical problems involved in their successful reintegration into the communityThe ability to assist offenders in identifying andobtaining community services required for their successful reintegrationSkills in communicating effectively, both orally andin writingThe ability to demonstrate cultural competence andrespect for diversitySatisfactorycompletion of police fingerprinting and enhanced security reliabilityclearanceSatisfactorycompletion of Employee Immunization Record is requiredSatisfactorycompletion of Nonviolent crisis intervention (NVCI) certificationFirstAid Level 1 with CPR is requiredSkills & KnowledgeKnowledge of Windows, MicrosoftWord, Excel, and database management systemsKnowledge of and ability tooperate standard office equipment, including telephone system, fax machine,photocopier, printer, etc.Highlevel of integrity and dependability with a strong sense of urgency andresults-orientationStrongproblem solving, analytical, and creative skills with the ability to exercisesound judgement and make decisions based on accurate and timely analysesStronginterpersonal skills and ability to communicate effectively in writing andverbally in EnglishAbilityto engage, facilitate, support, empower and increase motivation for change; Actively involvingthe residents/alumni in the change process and encouragingthe resident to take responsibility for the outcomes they achieveAbilityto form effective cooperative relationships with clients for the purpose offacilitating their success in a performance-based programAbilityto perceive situational or other stressors, subtle changes in motivation thatelevate risk, and act proactively to check in and bring the client back ontrack toward their goals using appropriate strategies, and prioritizing issuesAbilityto work in a trauma-informed frameworkDemonstrated commitment to thesocial sector with a passion for the organization’s mission is essentialCompetenciesApproachto WorkDemonstratesinitiative, flexibility, adaptability,



and resourcefulnessActivelyseeks and incorporates feedback to inform continuous self-improvementSetsgoals, creates, and implements action plans, monitors progress, and evaluatesresultsAdeptlymanages competing tasks and uses time efficiently and effectivelyJobKnowledge & Quality of WorkHigh degree of relevant and current job knowledgeand skillConsistently produces accurate, thorough,high-quality work in a timely mannerBuilds and promotes a culture of health and safetyin the workplaceImplements and enforces best practices in healthand safety within the workplaceJudgement& Decision-MakingModels independent thinking and creativityDemonstrates effective problem-solving skillsMakes clear, consistent, transparent, and timelydecisions after contemplating various available courses of actionExercises sound judgment in the best interests ofthe organizationCommunication& Interpersonal SkillsExpresses themselves clearly and professionallyboth verbally and in writingDisplays high emotional intelligence; uses tact anddiplomacy in dealing with sensitive, complex and confidential situationsHas a manner, style and presence that makes apositive impressionListens to and considers others’ viewsPersonalLeadershipModels the organization’s core values of socialjustice, teamwork, social innovation, and strength-based practicesFosters enthusiasm, energy and commitmentTakes responsibility for personal actions, performance,and healthIs reliable and accountable; shows up on time readyto workTeamwork& CollaborationEffectively works with their colleagues to ensureorganizational successChampions positive working relationships with staffand external stakeholdersSupports an environment of openness, and championsteamwork and communication across programsLeverages the expertise and experience of othersfor organizational successClosing DetailsClosing DateInternal applications will be accepted until November 05, 2026 at 5:00pm“All employees, including laid off and displaced employees, are entitled to apply on the vacancy and be considered pursuant to the provisions of Article 12.9.” Internal applicants must notify the manager of intent to apply.External applicants will be reviewed after internal applicants have been reviewed and interviewed.All qualified applicants are welcome to apply.Phoenix is committed to employment equity and encourages applications from people of all gender identities and expressions, persons with disabilities, Indigenous peoples and visible minorities. Persons with disabilities who anticipate needing accommodations for any part of the application and hiring process may contact our HR department. Any personal information provided will be maintained in confidence.While we thank all applicants for their interest in this opportunity, only those selected for an interview will be contacted.#J-18808-Ljbffr

📌 Residential Support Worker - (Part Time) - C$22.7 An Hour - Part Time (Winnipeg)
🏢 Homeward Bound Residence
📍 Winnipeg