Guest service expertise and Opera proficiency define this part time front desk role, welcoming hotel visitors and resolving needs with professionalism.

As a Guest Service Agent with Sandman Hotel Group, you will represent the hotel from arrival through departure. The position combines customer service, front desk operations, accounting practices, and people management. You will handle guest questions, reservations, payments, transportation arrangements, and front desk communications while presenting a positive organizational image.

Key Responsibilities:

- Welcome guests and provide a warm, friendly environment
- Check guests in and out, issuing keys and information
- Answer inquiries and arrange guest transportation
- Book reservations, compute bills,



and collect payments
- Monitor reports, cash, security issues, and front desk supplies

Requirements:

- Two-year front desk or hotel management apprenticeship preferred
- One year of preferred hotel front desk experience
- Solid accounting practices and principles knowledge
- Exceptional conflict resolution and negotiation skills
- High proficiency with Opera or Opera Cloud

Apply customer relations, communication, and front desk skills while supporting Sandman Hotel Group guests during every interaction.

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📌 Part Time Hotel Guest Service Agent (Toronto)
🏢 Northland Properties
📍 Toronto