Deliver welcoming client service at WoodGreen’s Toronto location while managing records, inquiries, and appointments. This position is exclusively onsite.

As Program Assistant, you will serve as a first point of contact for clients, employers, guests, and visitors. The role combines registration, referrals, correspondence, and record maintenance with administrative support. Your work contributes to Workforce Development programs serving community members seeking employment-related services.

Key Responsibilities:

- Respond to telephone, email, in-person, and mail inquiries
- Greet adults, newcomers, students, youth, employers, and guests
- Register and refer clients for suitable services
- Contact participants about workshops, surveys,



and updated information
- Maintain accurate records while following privacy requirements

Requirements:

- Robust verbal and written communication abilities
- Patience, compassion, and cultural sensitivity
- Excellent listening, judgment, and decision-making skills
- Ability to prioritize, multitask, and meet deadlines
- Ability to work with limited supervision

Use thoughtful communication, sound judgment, and organized recordkeeping to support WoodGreen clients and Workforce Development services.

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📌 Client Services Program Assistant (Toronto)
🏢 WoodGreen Community Services
📍 Toronto