Competitive compensation ($68,000 to $78,000) plus a performance bonus, a comprehensive health benefits package, a retirement savings plan, and a company vehicleApply by October 30, 2026About HallmarkHallmark Housekeeping Services Inc. is Canada’s premium janitorial partner, and an industry leader in sustainable and innovative solutions. Our focus is to serve our customers by providing a consistent and superior service in an economical, safe, and environmentally responsible manner. Since our inception in 1977, we have remained focused on being an employer of choice, by fostering an engaging organizational culture, and prioritizing the well‑being of all members of our team.Position SummaryHallmark is seeking an experienced and highly organized Assistant Operations Manager to support the Operations Manager in the day-to-day delivery of janitorial services across a portfolio of commercial sites in Metro Vancouver. This is a hands-on role suited to a candidate who has led janitorial teams, understands cleaning systems, products, and equipment, and can hold a multi-site portfolio to a consistent standard of quality. The successful candidate will work primarily on an afternoon and evening schedule and will participate in a rotating after-hours on-call schedule.The responsibilities of this position include:Manage afternoon and evening janitorial operations across an assigned portfolio of contract locations, holding every site to Hallmark’s quality standardsConduct scheduled and unscheduled quality assurance inspections, document deficiencies, and confirm corrective action is completedSupport site managers and supervisors with day-to-day direction, coaching, and performance follow-upMonitor labour hours, supply usage, and site costs against approved operating budgets, and report variances to the Operations ManagerReview and submit bi-weekly payroll for assigned sites, and resolve timekeeping discrepanciesCoordinate monthly supply purchasing, receiving, and invoice reconciliationTransport and deliver equipment, supplies,



and materials between sites as requiredAct as a day-to-day point of contact for client representatives, responding to service requests and escalating issues appropriatelySupport recruitment, onboarding, and training of site staff, including WHMIS and job-specific safety orientationEnforce compliance with health and safety legislation, Hallmark policies, and client site rules, and support incident reporting and investigationRespond to after-hours emergencies and service failures on a rotating on-call basisAssist with the mobilization of recent sites and with periodic project work such as floor care, carpet extraction, and window cleaningQualificationsIn addition to having considerable experience working in the janitorial or facilities services industry, the ideal candidate should possess the following qualifications and skills:Three or more years of supervisory or management experience in commercial janitorial, facilities, or building services operationsWorking knowledge of commercial cleaning procedures, techniques, products, and equipment, including floor and carpet careDemonstrated ability to lead frontline teams, including scheduling, coaching, and performance managementStrong verbal and written communication skills in English; additional languages are an assetProficiency in Microsoft Office, particularly Outlook, Excel, and Word, and the ability to learn operational software quicklyProven client service and interpersonal skills, with sound judgment in resolving service issuesAbility to manage competing priorities across multiple sites in a demanding, fast-paced environmentWorking knowledge of the Workers Compensation Act, Occupational Health and Safety Regulation, and WHMIS; Joint Occupational Health and Safety Committee experience is an assetValid British Columbia Class 5 driver’s licence and a clean driving recordAvailability to work afternoon and evening shifts and to participate in a rotating after-hours on-call scheduleWillingness to complete a criminal record check and any client-mandated site clearance#J-18808-Ljbffr

📌 Assistant Operations Manager (Winnipeg)
🏢 GNV Talent Link
📍 Winnipeg