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Post End Date:
November 13, 2026 at 11:59 PM

Key Responsibilities:

Responsibility 1: Communication and Administrative Support

- Act as an administrative liaison between conference clients and Brock University;
- Coordinate the collection of information and responses to inquiries requested by individual teams where applicable;
- Support effective communication between Conference Services and other internal departments;
- Liaises with and maintains broad communication links with internal and external contacts on a wide variety of issues to ensure the effective and productive operations;
- Coordinate meetings including preparation and distribution of agendas, documentation, development of minutes and action items for identified meetings, including follow-up as required on outstanding action items;
- Coordinate the development and maintenance FIRST Robotics, Canada Basketball, FSY and relevant messaging on the Brock University website;
- Assist with formatting and uploading rooming lists using Brock's Housing Software system for all incoming groups, and other conference groups as required;




- Attendance at weekly staff meetings from May through August;

Responsibility 2: Project Coordination and Logistical Support

- Coordination will include, but is not limited to the following: Residences, Dining Services, Facilities Management, Custodial Services, Brock Recreation, Brock Sports, Campus Safety, Brock Sports Performance Centre, Information Technology, Conference Services, Student Wellness and Accessibility, Campus Store, Parking Services, Registrars Office and Human Resources;
- Assign teams to residence buildings to maximize occupancy;
- Develop, coordinate, and maintain other Conference Services related projects as requested;
- Act as a main point of contact and provide leaderships for other student staff members during all scheduled shifts;
- Attend all planning and operational committee meetings for the associated conference groups;
- Assist in the development of a payment plan with Brock's Finance department for conference clients;
- Assist in the development of dining services off campus distribution plan;
- Lead the development of a volunteer training guides and conference handbook updates for major events.

Responsibility 3: Conference Services Support

- Assist with all other Conference Services group logistical needs that include, but are not limited to: Audio Visual, Registration Services, Dining Services, Custodial Services;
- Receive and track payments for all Conference Services groups as assigned;
- Assist with setup and take down of events, such as pipe and drape, signage, etc.;
- Manage and track the inventory of all supplies and ensure they are replenished as needed.
- All other related duties as required and/or assigned by the Senior Conference Coordinator or a designate.

Education

- Current Brock University student or recent graduate

Prior Work Experience

- Experience in either hospitality, conference and event planning, or customer service (preferably in a post-secondary environment).

Knowledge (know how, specific skills)

- High degree of knowledge of the Brock University campus, its facilities, and services;
- Strong computer co

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📌 Conference Support Coordinator (St. Catharines)
🏢 Brock University
📍 St. Catharines