Customer service and cannabis knowledge define this part time, in-person Keyholder position with Value Buds, operating under the SNDL banner. Help customers make informed choices.

As a Keyholder, you will build customer relationships, explain products and consumption methods, and support store operations. You will collaborate with the Store Manager and team, maintain product knowledge, process transactions, and follow regulatory requirements. The position supports Value Buds’ social responsibility programs, policies, and safety procedures.

Key Responsibilities:

- Greet customers and understand their specific cannabis needs
- Educate customers on products, strains, and safe usage
- Process transactions and follow cash handling protocols
- Monitor inventory,



count stock, and replenish products
- Maintain cleanliness, organization, and professional store presentation

Requirements:

- Minimum two years of customer service experience
- Minimum two years of retail or hospitality experience
- High School Diploma or equivalent
- Required provincial cannabis certification
- Ability to pass a Criminal Record Check

Bring confident communication, cannabis regulation knowledge, and reliable customer service to Value Buds as a part-time Keyholder.

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📌 Part-Time Cannabis Retail Keyholder (Banff)
🏢 The Job Resource Centre
📍 Banff