Build customer relationships at Aaron’s as a Customer Accounts Advisor, using communication and empathy to support payments, renewals, and ownership goals.
This customer-focused position serves as a coach for Aaron’s customers through phone and face-to-face conversations. You will explain lease agreement benefits, support customer satisfaction, maintain account records, and help drive collections and renewals. The work also includes merchandise returns, deliveries, and vehicle-related tasks.
Key Responsibilities:
- Build relationships supporting customer ownership goals and sales
- Manage collections and renewals through customer counseling
- Maintain accurate account records, appointments, and histories
- Assist with returns and guest deliveries
- Load,
secure, and transport products safely
Requirements:
- Solid interpersonal, communication, and listening skills
- Ability to explain information and handle difficult conversations
- Valid driver’s license and satisfactory driving record
- Ability to work varying hours from 8:00 am to 9:00 pm
- Ability to lift up to 50 pounds independently
Bring empathy, organization, and customer service skills to Aaron’s while guiding customers toward payments, renewals, and ownership.