Walmart Canada seeks a Customer Service Desk Associate skilled in professional customer service and accurate refunds, returns, and records. This Fredericton role supports front-end operations.

As a Customer Service Desk Associate, you represent Walmart’s values while helping customers with refunds, exchanges, questions, and directions. You follow company policies and procedures, maintain accurate sales tax-exempt records, and support security and inventory accuracy. The position suits individuals seeking customer service or retail experience.

Key Responsibilities:

- Process refunds and returns using company procedures
- Complete required refund and return forms accurately
- Assist customers with exchanges, questions, and directions




- Send damaged merchandise to Claims for processing
- Scan returned items correctly before floor placement

Requirements:

- Be at least 16 years old
- Provide friendly and qualified customer service
- Follow company policies, procedures, and guidelines
- Work evenings, weekends, and holidays as needed
- Stand, bend, and lift items during assigned tasks

Support Walmart Canada customers in Fredericton through accurate returns, helpful service, and dependable front-end operations.

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📌 Walmart Customer Service Associate (Fredericton)
🏢 Walmart
📍 Fredericton