Royal LePage seeks self-driven Customer Service Agents with robust product knowledge for a 100% work-from-home client service position.

This Customer Service Agent role supports existing and prospective clients throughout the day. You will provide outstanding service, respond to coverage requests, and represent client interests. The position includes learning products, services,



and policies from management teams.

Key Responsibilities:

• Assist existing and prospective clients throughout the day
• Dispatch incoming customer phone calls promptly
• Accept customer calls and return customer inquiries
• Respond to coverage requests while representing client interests
• Create and explain individualized policies using Needs Analysis

Requirements:

• Enthusiastic, self-driven approach to client assistance
• Ability to provide outstanding customer service
• Product knowledge for client conversations
• Willingness to learn new products and services
• Availability for 100% work from home

Support Royal LePage clients remotely through customer service, coverage guidance, product knowledge, and individualized policy explanations.