Support automotive customers in Oshawa, Ontario, using empathy and computer proficiency to deliver clear, professional service for Concentrix.

As an Automotive Customer Service Representative, you will welcome customers to the brand and its products. You will handle multiple call types from North American members and answer general inquiries clearly. You will also assist with vehicle warranties and recalls while recommending products and services tailored to customer needs.

Key Responsibilities:

- Welcome customers to the brand and available products
- Handle multiple call types from North American members
- Answer general customer inquiries clearly and professionally
- Assist with vehicle warranties and recalls
- Listen attentively, demonstrate empathy, and build rapport

Requirements:

- One year of customer service experience is beneficial
- High School Diploma or equivalent
- Proficiency in quick-paced multitasking
- Eagerness to learn new technologies
- Computer proficiency with Windows-based applications

Bring customer service, empathy, multitasking, and technology skills to automotive interactions with Concentrix customers in Oshawa.

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📌 Automotive Customer Service Representative (Oshawa)
🏢 Concentrix
📍 Oshawa