Shift your career into high gear! Join Velocity Truck Centres as our next Parts Manager.

Position:

Parts Manager

Type:

Fulltime Permanent

Location: SurreyBC

Compensation:

$115,000+ per year (D.O.E)

What We Offer:

Attractive Compensation:

$115,000 + / year + BONUS

Work-Life Balance:

Generous accrued vacation time.

Financial Security:

Employer RRSP matching plan

Comprehensive Benefits:

Company-paid extended health coverage that includes medical, dental, and vision coverage, basic life insurance, disability, and wellness programs. Includes health spending account and generous sick / personal well being days.

Position Overview:

The Parts Manager oversees the daily operations of the Parts ( Heavy Duty ) Department, ensuring budget goals are met, expenses are managed, and customer relationships are maintained. This role includes supervising staff through hiring, training, scheduling, and performance management, while also analyzing financial variances and visiting customers to strengthen business relationships.

Job Duties:

Leadership & Team Management:

Lead, mentor, and support a high-performing parts team

Communicate expectations, hold team huddles, and address trends impacting productivity and morale

Partner with HR for recruitment, training, and staff development

Manage payroll, apprenticeship documentation, and maintain compliance with company policies

Foster a respectful, customer-focused work setting that aligns with company values

Business Strategy:





Develop and execute strategic plans to meet sales and budget targets

Monitor financial performance, analyze variances, and implement strategies to improve profitability

Collaborate with the Regional Manager to drive growth and efficiency

Sales & Marketing:

Track parts sales, market trends, and product advancements

Build strong vendor relationships and identify new business opportunities

Support marketing efforts and customer outreach for growth

Customer Experience:

Build and maintain lasting customer relationships through regular visits and exceptional service

Manage consignment contracts, bid on tenders, and resolve customer issues promptly

Other Responsibilities:

Coordinate with other departments for seamless operations

Oversee purchasing and maintenance of tools and equipment

Stay current with industry trends and best practices

Required Skills and Qualifications:

Minimum 8 years of experience as a Parts Technician or similar role in the dealership/trucking industry

Minimum 3 years of proven leadership experience managing diverse teams

Certified Journeyperson Parts Technician

Strong verbal and written communication skills

Excellent analytical and problem-solving skills

Solid understanding of business principles and sound business judgment

Highly detail-oriented with strong multitasking abilities

Exceptional customer service skills and ability to maintain client relationships

Proficient with Microsoft Office Suite

Experience working in a high-volume, fast-paced environment

#J-18808-Ljbffr

📌 Parts Manager (Heavy Duty) (Surrey)
🏢 Velocity Truck Centres
📍 Surrey