Build customer confidence at TD Canada Trust through financial guidance, digital banking education, and responsive service in Saint-Hubert, Quebec.
As a Personal Banking Associate, you will establish and maintain customer relationships while addressing day-to-day banking needs. Your work includes service transactions, customer problem resolution, referrals, and education about digital channels. You will also help frontline colleagues resolve critical issues and report non-standard matters.
Key Responsibilities:
- Build relationships through customer advice and service transactions
- Resolve customer problems involving banking solutions
- Strengthen digital confidence through customer education
- Refer customers to appropriate staff and internal partners
- Report critical and non-standard matters to management
Requirements:
- High School diploma or relevant experience
- Investment Funds Canada or equivalent certification within 90 days
- Related post-secondary or undergraduate degree preferred
- Robust administration, organization, planning, and time management
- Ability to manage changing priorities independently
Bring relationship-building, digital banking, and customer problem-resolution skills to TD’s Personal Banking Associate team.
📌 TD Banking Customer Experience Associate (Longueuil)
🏢 TD Bank Group
📍 Longueuil
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