API Integration Support Engineer candidates apply debugging and data analysis skills to customer implementations with third-party systems. This is a full time remote position.

PSD Citywide is seeking a technical resource who supports platform integrations, applications, and APIs for customers. The role investigates root causes across software, configuration, data, and supporting technologies, then develops or implements appropriate solutions. Collaboration spans Implementation, Sales, Customer Success, Engineering, Product, QA, Infrastructure, and Operations teams.

Key Responsibilities:

- Translate customer workflows and requirements into technical solutions
- Reproduce reported issues in development or test environments
- Diagnose logs, stack traces, requests, responses, and database records




- Validate fixes and monitor systems after implementation
- Share feedback and recurring challenges with Product and Engineering

Requirements:

- Strong debugging and problem-solving skills
- Three to five years of relevant professional experience
- Knowledge of software development lifecycle and testing practices
- Familiarity with Git or similar source control systems
- Ability to interpret logs, stack traces, and technical documentation

Bring API troubleshooting, root-cause analysis, and cross-functional communication skills to customer integration support at PSD Citywide.

📌 API Integration Support Engineer (Calgary)
🏢 PSD Research, Consulting, Software
📍 Calgary