Support premium member experiences at Equinox by greeting guests, touring members, and providing attentive customer service. Work requires flexibility across scheduled shifts.
This Front Desk Associate position serves members and guests within Equinox’s luxury health, wellness, and hospitality setting. You will answer phones, resolve questions, update accounts, and tour members while supporting other departments. The role suits friendly, vibrant candidates interested in health, fitness, or sports.
Key Responsibilities:
- Provide highest-level customer service to members
- Tour members and prospective members
- Answer phones and address member concerns
- Update accounts and resolve discrepancies
- Aid departments with related tasks
Requirements:
- At least one year of customer service experience
- Qualified, reliable, energetic, and computer literate
- Friendly, vibrant, and outgoing approach
- Availability for evening and weekend shifts
- Ability to stand, walk, bend, and reach
Use hospitality, communication, and member-service strengths to represent Equinox at its premium wellness front desk.
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📌 Luxury Fitness Front Desk Associate (Toronto)
🏢 Equinox Fitness Club
📍 Toronto
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